Annette White
Bonnells Bay,NSW
Summary
Dynamic Recreational Activity Officer with expertise in process improvement, staff training, and compliance enforcement. Proven ability to enhance operational efficiency and ensure adherence to company policies.
Overview
36
36
years of professional experience
Work History
Recreational Activity Officer
Adventist Senior Living
Cooranbong, NSW
10.2013 - Current
- Managed daily operations to ensure compliance with company policies and procedures.
- Supervised team members to maintain workflow efficiency and productivity standards.
- Developed and implemented process improvements for enhanced operational efficiency.
- Facilitated problem-solving sessions to address operational challenges promptly.
- Prepared reports on operational performance for senior management review and strategy development.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
- Ensured the security and confidentiality of sensitive information.
- Enforced compliance with regulatory standards and company policies.
Domestic Assistant
Morisset Hospital
Morisset, NSW
01.1991 - 03.1997
- Assisted patients with daily living activities and personal hygiene.
- Maintained cleanliness and organization in patient living areas.
- Supported healthcare staff by preparing materials and supplies for daily tasks.
- Communicated effectively with patients to understand their needs and preferences.
- Documented patient care activities accurately in electronic health records.
- Collaborated with team members to ensure a safe environment for patients.
- Provided companionship and emotional support to enhance patient well-being.
- Followed safety protocols to maintain a hygienic workplace at all times.
- Responded quickly to spills and messes throughout the house.
- Reported any damages or repairs needed within the home immediately upon discovery.
- Prepared meals according to instructions from the family members.
- Administered basic first aid when necessary.
- Gave special attention to high-traffic areas of the home when cleaning.
- Kept track of time spent on each task completed during shift hours.
- Stocked kitchen cupboards with groceries and other items for daily use.
- Performed laundry duties such as washing, drying, folding and ironing clothes.
Delicatessen Manager
Private
George town
03.1990 - 12.1991
- Managed daily operations of delicatessen, ensuring quality service and product availability.
- Trained staff on food safety standards and customer service best practices.
Education
Some College (No Degree) - Community Care/Aged Care
Morisset High Schol
Morisset, NSWSkills
- Process improvement
- Staff training
- Customer service
- Report preparation
- Team supervision
- Compliance enforcement
- Quality assurance
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- Adaptability
- Evidence analysis
- Innovation and creativity
- Reporting and documentation
- Budgeting and finance
- Mediation techniques
- Team collaboration
- Safety protocols
- Public speaking
- Emergency and non-emergency response
Timeline
Recreational Activity Officer
Adventist Senior Living
10.2013 - Current
Domestic Assistant
Morisset Hospital
01.1991 - 03.1997
Delicatessen Manager
Private
03.1990 - 12.1991
Some College (No Degree) - Community Care/Aged Care
Morisset High Schol