Annick Sullivan
Oakleigh East,VIC
Summary
Enthusiastic, reliable, and fun-loving professional with a passion for early childhood education. High leadership skills with ability to efficiently delegate and follow up on tasks. Collaborative and supportive management style that aims at encouraging the creation of positive work environments and enhance effectiveness. Excellent written and verbal communication skills, knowledge of the NQS , EYLF and regulations and confident ability to work with children aged between 6 weeks to 5 yrs.
Experienced with managing center operations and ensuring smooth service delivery. Utilizes effective team leadership to foster productive work environment. Knowledge of operational efficiency and customer satisfaction strategies.
Overview
22
22
years of professional experience
Work History
Assistant Center Manager
Bambini Early Learning Center
06.2022 - Current
- Maintained a clean, organized, and welcoming environment for children and families through regular centre inspections and upkeep tasks.
- Facilitated open communication among team members by conducting regular staff meetings and reviews.
- Managed daily schedules, ensuring optimal allocation of resources and staff coverage.
- Collaborated with center manager to develop and implement policies, procedures, and goals for improved performance.
- Monitored stock levels to maintain adequate supplies while minimizing expenses, supporting budgetary objectives.
- Interacted well children, families and team members to build connections and nurture relationships.
- Handling difficult situation while maintaining professionalism.
- Recruiting new staff members and handling the onboarding process and induction.
- Negotiated prices with different supplies to ensure the budget is met.
- Finalising timesheet and much more.
Room Leader
Bambini
05.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Full-Time Qualified Assistant
Leaves Early Learning Centre
01.2016 - 01.2017
- Actively contribute to the education program in the room and the centre team
- Engage and supervise the children at all times
- Maintain a safe environment for children, families and team members
- Build and maintain strong, positive relationships with children and families
- Comply with National Quality Standards and Leaves policies and procedures
- Support a culture of reflective practice and ongoing continuous improvement
Part-Time Qualified Assistant
Goodstart Early Learning
01.2015 - 01.2016
- Actively contribute to the education program in the room and the centre team
- Engage and supervise the children at all times
- Maintain a safe environment for children, families and team members
- Build and maintain strong, positive relationships with children and families
- Comply with National Quality Standards and Goodstart policies and procedures
- Support a culture of reflective practice and ongoing continuous improvement
Full-Time Qualified Pastry Chef
Empire Bakery
01.2008 - 01.2015
- Process consumer orders large - small
- Finish and decorate baked goods
- Ensure goods are delivered to exceptional quality standards
- Ensure work environment adheres to all regulatory standards
- Enhance team spirit and drive productivity
- Ensure overall work environment and the kitchen adheres to safety standards
Part-Time Qualified Pastry Chef
Melbourne Cricket Ground
01.2007 - 01.2008
- Process consumer orders large - small
- Finish and decorate baked goods
- Ensure goods are delivered to exceptional quality standards
- Ensure work environment adheres to all regulatory standards
- Enhance team spirit and drive productivity
- Ensure overall work environment and the kitchen adheres to safety standards
Full-Time Customer Care Consultant
Vlines
01.2003 - 01.2005
- Company Overview: Mauritius
- Requirements gathering and business flow analysis
- Manage customer expectations and complaints
- Manage the recruitment and training process for new consultants
- Incident and escalation management
- Produce incident and productivity reports to executive management
- Mauritius
Education
Diploma in Children Services -
Chisholm Institute of Tafe
01.2015
Diploma of Competitive Management -
Wiseman Institute of Applied Learning
01.2013
Diploma of Hospitality Management -
William Angliss Institute of Tafe
01.2007
Cambridge Higher School Certificate -
Loretto Collage
01.2003
Skills
- Fluent English
- Fluent French
- Fluent Creole
- Supervision
- Child safety monitoring
- Ability to run the kitchen
- Ensuring hygiene
- Activity organisation
- Curriculum implementation
- Schedule development
- Routine establishment
- Relationship building with parents
- Record keeping
- Software efficiency
- Word
- Excel
- Outlook
- CRM programs
References
Provided on request.
Awarded the assistant manager award in 2023
In 2022 I was honoured to have received the Assistant Manager award .
Timeline
Assistant Center Manager
Bambini Early Learning Center
06.2022 - Current
Room Leader
Bambini
05.2017 - Current
Full-Time Qualified Assistant
Leaves Early Learning Centre
01.2016 - 01.2017
Part-Time Qualified Assistant
Goodstart Early Learning
01.2015 - 01.2016
Full-Time Qualified Pastry Chef
Empire Bakery
01.2008 - 01.2015
Part-Time Qualified Pastry Chef
Melbourne Cricket Ground
01.2007 - 01.2008
Full-Time Customer Care Consultant
Vlines
01.2003 - 01.2005
Diploma of Competitive Management -
Wiseman Institute of Applied Learning
Diploma of Hospitality Management -
William Angliss Institute of Tafe
Cambridge Higher School Certificate -
Loretto Collage
Diploma in Children Services -
Chisholm Institute of Tafe
Similar Profiles
VANI SANTOSHVANI SANTOSH
Lead Educator (room Leader) at Bambini Early Learning Centre HamptonLead Educator (room Leader) at Bambini Early Learning Centre Hampton
Beatriz JayawardenaBeatriz Jayawardena
Co-educator (trainee) at Bambini Early Learning CentreCo-educator (trainee) at Bambini Early Learning Centre
Tamali NathTamali Nath
Childcare Educator at Bambini Early LearningChildcare Educator at Bambini Early Learning