Annie Elizabeth
130 Kensington Road Toorak Gardens,SA
Summary
Motivated and physically fit international MBA student specializing in Business Analytics at the University of South Australia, Adelaide. Bringing over four years of experience in customer-facing roles requiring high standards of service, efficiency, and teamwork. Skilled in multitasking during busy shifts, cash handling, and maintaining cleanliness and workplace safety—essential for food and beverage environments. Quick learner with strong communication and problem-solving abilities, adaptable to fast-paced settings. Seeking a part-time role in food and beverage service where dedication to quality, hygiene, and customer satisfaction drives excellent team performance.
Overview
7
7
years of professional experience
Work History
Manager
HDFC Bank
Thrissur
02.2021 - 06.2025
- Provided exceptional customer service to walk-in clients and via phone/email
- Managed and responded to a high volume of daily inquiries, both in-person and remotely
- Led and supported team members to meet operational targets
- Handled cash transactions and maintained accuracy
- Ensured all operations met compliance and safety standards
- Adapted quickly to changing circumstances and workplace needs
- Supported front desk operations and assisted customers
- Managed and checked incoming calls and emails
- Helped maintain cleanliness and order at the workplace
- Collaborated with colleagues to ensure smooth business operations
Operations Executive
Ernad Nidhi Limited
Thrissur
06.2018 - 07.2019
- Supported front desk operations and assisted customers.
- Managed and checked incoming calls and emails.
- Helped maintain cleanliness and order at the workplace.
- Collaborated with colleagues to ensure smooth business operations.
Education
MBA - Business Analytics
University of South Australia
Adelaide, Australia08.2025
Diploma in Sales and Relationship Banking -
Manipal Academy of BFSI
Bangalore, India01.2021
Bachelor of Technology -
Amal Jyothi College of Engineering
Kanjirapally, Kottayam, India08.2018
Skills
- Customer service and communication
- Time management and multitasking
- Cash handling and POS systems
- Team collaboration
- Quick learning and adaptability
- Attention to detail
- Procedure adherence
- Resilience and willingness to learn
- Hygiene knowledge
- Workplace safety awareness
Availability
Available all shifts, 24/7, Flexible start and ready to join immediately
Hobbies and Interests
- Delivering quality customer service in fast-paced environments
- Excelling in team-oriented, collaborative settings
- Learning new skills in quick-service and client-focused roles
Languages
English
Full Professional
Malayalam
Native/ Bilingual
Hindi
Professional
Tamil
Professional
References
References available upon request.
Timeline
Manager
HDFC Bank
02.2021 - 06.2025
Operations Executive
Ernad Nidhi Limited
06.2018 - 07.2019
MBA - Business Analytics
University of South Australia
Diploma in Sales and Relationship Banking -
Manipal Academy of BFSI
Bachelor of Technology -
Amal Jyothi College of Engineering
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