Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Annie Holborow

Summary

Dedicated and compassionate professional, bringing strong advocacy and communication skills highlighted by experience working directly with clients facing complex challenges, and policy improvement work in the family violence sector.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Engagement Worker

VincentCare Victoria
03.2025 - Current
  • Work collaboratively within a team of other engagement workers, case managers, senior workers, and volunteer staff.
  • Work directly with clients residing in emergency accommodation at Ozanam House, as well as clients utilising Ozanam House's homelessness resource centre (HRC).
  • Provide initial mental health response, including crisis intervention and short term counselling strategies to clients experiencing a range of challenges including family violence, mental health decline, mental health diagnosis, forensic history, and substance use disorders.
  • Remain alert and respond to escalations between clients, including ensuring the safety and wellbeing of everyone present.
  • Conduct daily wellbeing checks on all clients residing in Ozanam House.
  • Complete intakes with new clients, including brief mental health assessments and orientation to Ozanam House.
  • Support volunteer kitchen staff during dining services, including cleaning and responding to incidents.

Lived-Experience Mentor - Wisdom in Practice

SMIFVP
02.2025 - Current
  • Engage in 1:1 sessions with family violence practitioners to improve their professional knowledge and skills.
  • Utilise my lived-experience in an appropriate and professional manner to provide insights and advice to family violence practitioners.
  • Engage in reflective practice, including using active listening skills and respectful communication to discuss various perspectives.
  • Participate in larger group reflection sessions with other mentors and mentees.


Victim Survivors' Advisory Council (VSAC)

Department of Families, Fairness and Housing
09.2023 - Current
  • I currently hold position as chair of the children and young people's VSAC focus group. This position involves planning and chairing focus group meetings with a small team of VSAC members, and ensure all members have space to contribute safely.
  • Work within a team of 13 other victim survivors of diverse backgrounds.
  • Provide insights and advice to government, as well as relevant family violence stakeholders regarding areas of improvement.
  • Prepare for VSAC meetings by reading material and preparing any relevant speeches/presentations.
  • Engage in expression of interest projects with various stakeholders, with some highlights included below:
  • Work with Victoria Police to produce a lived-experience interview on police response to children and young people.
  • Presentation at the Family Violence Reform Advisory Group (FVRAG) regarding the gaps that children and young people experience.
  • Attended a FVRAG meeting representing VSAC.
  • Membership on the ANROWS 2025 conference sector advisory group.

Wellbeing Worker (Internship)

Brentwood Secondary College
06.2023 - 12.2023
  • Assessed the needs of young people presenting to wellbeing with a range of challenges including experiences of family violence, mental health challenges, self-harm and suicidal ideation, experiences of homelessness, substance use, friendship challenges and low self-esteem.
  • Assigned young people to a relevant worker to address their ongoing needs.
  • Provided direct counselling sessions and case management to young people on my caseload.
  • Worked with young people who were disengaged or at risk of disengaging from school, including developing and regularly reviewing back to school plans.
  • Engaged and participated in regular supervision to improve my professional practice.
  • Completed comprehensive case notes and other relevant documentation after each engagement with a young person.
  • Completed reports to Child Protection/SOCIT where relevant.


Wonga Park Rover Unit Chair (Volunteer Position)

Scouts Australia
01.2022 - 10.2023
  • Organised activities and fundraisers for Wonga Park Rover Unit.
  • Planned, organised and chaired meetings with the executive team.
  • Responded to incidents within the Rover Unit.
  • Supported and supervised the Rover Unit to plan and deliver activities to youth members.

Music Teacher

Kids on Key
01.2022 - 12.2022
  • Taught guitar and piano to primary school children in groups of 1-5.
  • Communicated effectively with parents, other teachers, and reception staff.
  • Organised and managed my own schedule, including making last minuet changes when a student was sick/unavailable.
  • Prepared lesson plans and materials ahead of student sessions.
  • Kept notes and documentation of lessons with students.
  • Ensured the safety and wellbeing of students in my care.

Education

Bachelor of Youth Work And Youth Studies -

RMIT University
07-2027

Graduate Certificate in Family Violence -

Chisholm Institute
11-2024

Diploma of Community Services -

Box Hill Institute of TAFE
06-2024

Skills

  • Conflict resolution/De-escalation
  • Verbal and written communication
  • Work planning and scheduling
  • Teamwork and collaboration
  • Relationship building
  • Team building
  • Trauma-informed
  • Leadership
  • Lived-experience expertise
  • Cultural safety
  • Diversity and inclusion

Certification

  • Youth Mental Health First Aid
  • Foundations Case Note Training - Centre of Excellence in Child and Family Welfare

Accomplishments

  • Chisholm Higher Education Student of the Year Finalist - 2025

Timeline

Engagement Worker

VincentCare Victoria
03.2025 - Current

Lived-Experience Mentor - Wisdom in Practice

SMIFVP
02.2025 - Current

Victim Survivors' Advisory Council (VSAC)

Department of Families, Fairness and Housing
09.2023 - Current

Wellbeing Worker (Internship)

Brentwood Secondary College
06.2023 - 12.2023

Wonga Park Rover Unit Chair (Volunteer Position)

Scouts Australia
01.2022 - 10.2023

Music Teacher

Kids on Key
01.2022 - 12.2022

Bachelor of Youth Work And Youth Studies -

RMIT University

Graduate Certificate in Family Violence -

Chisholm Institute

Diploma of Community Services -

Box Hill Institute of TAFE
Annie Holborow