Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Annie Ivy

Melbourne,Australia

Summary

Passionate supervisor seeking to begin career in aviation as cabin crew. Motivated and enthusiastic individual with excellent customer service, teamwork and care. I believe my adaptability and positive demeanor will further my development in the industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Junior Supervisor

Yo My Goodness
11.2021 - Current
    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
    • Reinforced company protocols and standards of practice concerning safety, customer service, and cleanliness.
    • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
    • Maintained energy and enthusiasm while servicing upwards of 200 customers per day in fast-paced environment
    • Consistently and successfully acted as medium of communication between fellow supervisors, staff, customers, and head office team

Cashier

Red Rooster
10.2018 - 03.2019
    • Greeted customers entering store and responded promptly to customer needs.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Performed cash, card and check transactions to complete customer purchases.

Education

Associate of Arts -

Deakin University - Currently Enrolled
Burwood, VIC
09.2025

High School Diploma -

Melba College
Croydon, VIC
11.2021

Skills

  • Adaptability
  • Safety and awareness
  • Customer service
  • Teamwork
  • Problem-Solving
  • Patience
  • Multi-tasking
  • Attention to detail
  • Communication
  • Conflict resolution
  • Food and Beverage Preparation
  • Time management

Certification

  • Responsible Service of Alcohol
  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid

Reference

  • Jordyn Batten - Senior supervisor 0473587527 YOMG jordybattenz@hotmail.com


Timeline

Junior Supervisor

Yo My Goodness
11.2021 - Current

Cashier

Red Rooster
10.2018 - 03.2019

Associate of Arts -

Deakin University - Currently Enrolled

High School Diploma -

Melba College
Annie Ivy