Annie Knight
Cooranbong,NSW
Summary
Organized and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pleasant personality and a willingness to help others.
Overview
33
33
years of professional experience
Work History
Pharmacy Technician
Chemsave Pharmacy
02.2021 - Current
- Pack Nursing Home residents weekly medication roll and quality checking for accuracy and rectifying errors.
- Daily delivery of medication rolls to Nursing Home and community patients.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Training and coaching of new employees
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Discount Drug Store & Wholelife Pharmacy
03.2016 - 02.2021
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Training and coaching of new staff members
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Pharmacy Technician
Tenth Avenue & Budgewoi Pharmacies
08.2012 - 02.2016
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Training and coaching of new staff members
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Pharmacy Technician
Blooms The Chemist
09.2009 - 02.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Training and coaching of new staff members
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Pharmacy Technician
Vaneeta's Pharmacy
01.2006 - 02.2009
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Training and mentoring new staff members
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
Tenth Aveune & Budgewoi Pharmacies
02.2003 - 01.2006
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Training and mentoring of new staff members
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Assistant
Soul Pattinsons Chemist
12.1999 - 02.2003
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Verified order information against computer database.
- Received, processed and entered prescription orders into pharmacy databases.
- Training and coaching of new staff members
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Typed and printed out prescription and medication labels.
Production Operator & Quality Control Officer
Sanitarium Health Food
05.1994 - 12.1999
- Approved incoming materials by confirming specifications and taking measurement tests.
- Documented inspection results by completing logs.
- Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
- Coached and mentored junior employees.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
Fast Food Attendant & Cashier
KFC Restaurant
02.1991 - 05.1994
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Made change and returned correct cash and coin to patrons.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Suggested complementary items to orders to boost sales.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
Certificate II - Community Pharmacy
Wal Scerri Pharmacy Academy
Sydney10.1999
Certificate I - Office Practice
Cessnock TAFE
Cessnock, NSW12.1992
Graduate Certificate -
Mount View High School
Cessnock West, NSW12.1990
Skills
- Customer service skills
- Effective communicating with people from diverse background and age group
- Problem solving skills
- Correctly follow procedures and policies and safety guidelines
- Ordering and Stocking Medications
- FDA Drug Safety Guidelines
- Stocking Shelves
Timeline
Pharmacy Technician
Chemsave Pharmacy
02.2021 - Current
Pharmacy Technician
Discount Drug Store & Wholelife Pharmacy
03.2016 - 02.2021
Pharmacy Technician
Tenth Avenue & Budgewoi Pharmacies
08.2012 - 02.2016
Pharmacy Technician
Blooms The Chemist
09.2009 - 02.2012
Pharmacy Technician
Vaneeta's Pharmacy
01.2006 - 02.2009
Pharmacy Technician
Tenth Aveune & Budgewoi Pharmacies
02.2003 - 01.2006
Pharmacy Assistant
Soul Pattinsons Chemist
12.1999 - 02.2003
Production Operator & Quality Control Officer
Sanitarium Health Food
05.1994 - 12.1999
Fast Food Attendant & Cashier
KFC Restaurant
02.1991 - 05.1994
Certificate II - Community Pharmacy
Wal Scerri Pharmacy Academy
Certificate I - Office Practice
Cessnock TAFE
Graduate Certificate -
Mount View High School