Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annie Knight

Cooranbong,NSW

Summary

Organized and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pleasant personality and a willingness to help others.

Overview

33
33
years of professional experience

Work History

Pharmacy Technician

Chemsave Pharmacy
02.2021 - Current
  • Pack Nursing Home residents weekly medication roll and quality checking for accuracy and rectifying errors.
  • Daily delivery of medication rolls to Nursing Home and community patients.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Training and coaching of new employees
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.


Pharmacy Technician

Discount Drug Store & Wholelife Pharmacy
03.2016 - 02.2021
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Training and coaching of new staff members
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Pharmacy Technician

Tenth Avenue & Budgewoi Pharmacies
08.2012 - 02.2016
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Training and coaching of new staff members
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Pharmacy Technician

Blooms The Chemist
09.2009 - 02.2012
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Training and coaching of new staff members
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Pharmacy Technician

Vaneeta's Pharmacy
01.2006 - 02.2009
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Training and mentoring new staff members
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Technician

Tenth Aveune & Budgewoi Pharmacies
02.2003 - 01.2006
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Training and mentoring of new staff members
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Assistant

Soul Pattinsons Chemist
12.1999 - 02.2003
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Verified order information against computer database.
  • Received, processed and entered prescription orders into pharmacy databases.
  • Training and coaching of new staff members
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Typed and printed out prescription and medication labels.

Production Operator & Quality Control Officer

Sanitarium Health Food
05.1994 - 12.1999
  • Approved incoming materials by confirming specifications and taking measurement tests.
  • Documented inspection results by completing logs.
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
  • Trained and coached existing and new employees on multiple investigative case types and internal control processes.
  • Coached and mentored junior employees.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reported problems and concerns to management.

Fast Food Attendant & Cashier

KFC Restaurant
02.1991 - 05.1994
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Made change and returned correct cash and coin to patrons.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Trained newly hired employees on routine tasks and customer service.
  • Processed orders on POS system and accepted cash and charge payments.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Suggested complementary items to orders to boost sales.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Education

Certificate II - Community Pharmacy

Wal Scerri Pharmacy Academy
Sydney
10.1999

Certificate I - Office Practice

Cessnock TAFE
Cessnock, NSW
12.1992

Graduate Certificate -

Mount View High School
Cessnock West, NSW
12.1990

Skills

  • Customer service skills
  • Effective communicating with people from diverse background and age group
  • Problem solving skills
  • Correctly follow procedures and policies and safety guidelines
  • Ordering and Stocking Medications
  • FDA Drug Safety Guidelines
  • Stocking Shelves

Timeline

Pharmacy Technician

Chemsave Pharmacy
02.2021 - Current

Pharmacy Technician

Discount Drug Store & Wholelife Pharmacy
03.2016 - 02.2021

Pharmacy Technician

Tenth Avenue & Budgewoi Pharmacies
08.2012 - 02.2016

Pharmacy Technician

Blooms The Chemist
09.2009 - 02.2012

Pharmacy Technician

Vaneeta's Pharmacy
01.2006 - 02.2009

Pharmacy Technician

Tenth Aveune & Budgewoi Pharmacies
02.2003 - 01.2006

Pharmacy Assistant

Soul Pattinsons Chemist
12.1999 - 02.2003

Production Operator & Quality Control Officer

Sanitarium Health Food
05.1994 - 12.1999

Fast Food Attendant & Cashier

KFC Restaurant
02.1991 - 05.1994

Certificate II - Community Pharmacy

Wal Scerri Pharmacy Academy

Certificate I - Office Practice

Cessnock TAFE

Graduate Certificate -

Mount View High School
Annie Knight