Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Annie Monk

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management. Excellent trainer and mentor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Creche Team Leader & Facility Projects

City Of Melville LeisureFit
02.2009 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Merchandiser

Gillette & Duracell
03.2005 - 02.2007
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Education

High School Diploma -

South Fremantle Senior High School
South Fremantle, WA

Skills

  • Team Supervision
  • Shift Scheduling
  • Complaint Resolution
  • Work Planning
  • Documentation and Reporting
  • Knowledgeable in Envibe
  • Safety Processes and Procedures
  • Overseeing Daily Activities
  • Issue Resolution
  • Staff Training
  • Work Planning and Prioritization
  • Problem-Solving
  • Onboarding and Orientation
  • Conflict Resolution
  • People Management
  • Leading Team Meetings
  • Flexible Schedule
  • Teamwork and Collaboration
  • Team Check-Ins

Certification

Royal Life Saving Senior First Aid & Resuscitation

Working with Children License

Fraud Awareness

Dealing with Difficult Customers

Fire Warden & Suppression Training

Infectious Control Training

Communicable Disease Training

Timeline

Creche Team Leader & Facility Projects

City Of Melville LeisureFit
02.2009 - Current

Merchandiser

Gillette & Duracell
03.2005 - 02.2007

High School Diploma -

South Fremantle Senior High School
Annie Monk