Catherine Beyer
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with many years of experience working in busy manual handling environments.
Overview
12
12
years of professional experience
Work History
Drive Through Bottle Shop Manager
D'Aguilar Hotel
11.2022 - Current
- Reduced order processing times with diligent inventory management and accurate recordkeeping.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the company.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
- Maintained a clean, safe work environment by adhering to safety regulations.
- Enhanced team collaboration through clear communication and coordination in handling tasks.
Drive Through Bottle Shop Attendant
Woodford Hotel
01.2017 - 11.2022
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Reduced inventory discrepancies by conducting thorough and accurate merchandise counts.
- Maintained a clean and organized store environment, leading to increased foot traffic.
- Assisted in boosting sales through engaging product demonstrations and personalized recommendations.
- Ensured customer safety by promptly addressing spills, obstructions, or other hazards in the store area.
Customer Service Officer
Woodford Hardware
01.2012 - 01.2017
- Elevated store reputation through exemplary customer service skills which resulted in repeat business from satisfied patrons.
- Enforced safety protocols within the hardware store thus minimizing accidents related to hazardous materials or tools.
- Facilitated successful special orders for customers seeking specific products not readily available in-store while ensuring timely delivery updates were provided as needed.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
Skills
- Customer Service
- Conflict resolution
- Problem solving
- Store operations
- Organizational skills
- Time management
- Quality control
- Adaptability and flexibility
- Technical troubleshooting
- Health and safety
- Forklift Operation
- Materials Handling
- Equipment Operation
References
Dana Mitchell 0400123240
Current Employer.
Nicholas Jahr 0412030184
Previous work colleague.
Dick Howard 0407627763
Previous Employer.
Timeline
Drive Through Bottle Shop Manager
D'Aguilar Hotel
11.2022 - Current
Drive Through Bottle Shop Attendant
Woodford Hotel
01.2017 - 11.2022
Customer Service Officer
Woodford Hardware
01.2012 - 01.2017
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