Annie Nguyen

• Supervised daily operations in a fast-paced retail environment.
• Trained and mentored new team members on store policies.
• Coordinated inventory management to ensure stock availability.

• Strong team member in a busy cafe

• Supervised daily coffee preparation and service for high-volume customer traffic.
• Trained new baristas on beverage techniques and customer service standards.
• Managed inventory and ordered supplies to maintain operational efficiency.

• Provided excellent customer service in a fast-paced cafe environment.
• Prepared and served a variety of beverages and food items.
• Maintained cleanliness and organization of workstations throughout shifts.

• Create drinks and help developing menu

• Trained and mentored staff on customer service excellence.
• Resolved customer complaints promptly and effectively to maintain satisfaction.
• Managed daily operations to ensure smooth cafe workflow.
• Developed staff schedules to optimize coverage during peak hours.
• Oversaw inventory management and restocking of supplies.