Annie PARK
Drewvale,QLD
Summary
Compassionate Social Worker with 10 years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ARMIA Social Worker & Support Coordinator
ARMIA
Brisbane, Qld
04.2022 - 03.2023
- Provided advocacy services within the community
- Provided referrals, linking with appropriate support services and coordination
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Educated clients about the impact of trauma on mental health and well-being.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Developed individualized service plans with clients to address their identified goals.
- Maintained accurate records of client progress and interactions according to agency standards.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Participated in professional development activities such as seminars, workshops, trainings.
- Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Disability Officer/residential Support Coordinator
Department of Community Disability Services QLD
BRISBANE, Qld
04.2018 - 03.2022
- Interacted with people who have been diagnosed with Autistic Spectrum Disorder, PICA, Anxiety disorder, depression, schizophrenia, intellectual impairment, Obsessive Compulsive Spectrum Disorder (from 28 to 70 ages) group.
- Developed individualized service plans with clients to address their identified goals.
- Worked collaboratively with other workers and team leader, line manager to support clients/ achieve client’ goal.
- Assisted clients in accessing community resources.
- Attended team meeting monthly and liaison with stakeholders such as day activities coordinator, GP, speech Pathologist, psychiatrist or psychologist and family members
- General paper work (updating client's record, house support coordinating role for clients, and financial support for clients money expenses).
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Responded to emergency situations by dispatching appropriate personnel to address the incident.
Community Worker and Case Worker in Out of Home Care Team (disabilities & ECS)
Baptist Care SA
Adelaide, SA
08.2013 - 11.2017
- Supported young people who have disabilities including Autistic Spectrum Disorder, sensory disorders, and mild & severe intellectual disability as well as clients who have mental Health issues borderline personality disorder, Schizophrenia, anxiety disorder, PTSD, eating disorder and from mild to severe depression according to the positive behavior care plan.
- Supported clients to approach to the community independently and organized clients’ appointments, activities based on their needs
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
- Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
- Developed individualized service plans based on client's strengths and identified needs.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
Education
Mental Health Services
Mental Health Academy
Online01.2024
Certificate IV - Mental Health Services
Enable College, Adelaide
Adelaide, SA11-2014
Master of Arts - Social Work
Flinders University, Adelaide
Adelaide, SA07-2013
Skills
- Risk Assessment
- Discharge Planning
- Resource Navigation
- Client Advocacy
- Cognitive behavioral therapy
- Records Management
- Client Confidentiality
- Client Needs Assessment
- Client documentation
- Capacity Building
Certification
- May 2024, HLTAID 001 Provide CPR, QLD
- May 2024, HLTAID 002 Provide Basic Emergency Life Support, QLD
- May 2024, HLTAID 003 Provide First Aid, QLD
- May 2024, FIRSTAIDPRO, QLD
- Aug 2022, Support Coordination Intensive course(2days), DSC ONLINE WORKSHOP
- Feb 2018, Therapeutic Crisis Intervention Certificate, MDA qld
- Dec 2017, QLD Driver licence (Class C)
- July 2013, Full Membership of the Australian Association of Social Worker, AASW
Community Experience
- Jan 2013, Mar 2013, Reconciliation SA, Conducted research into complex issues facing Aboriginal client groups and communities including DV, homelessness, child abuse and neglect, Aboriginal drug and alcohol issues. Developed resources including promoting Constitutional reforms, Aboriginal Scholarship resources, community events on Apology Day for the Aboriginal Community. Communicated effectively and developed networks with clients, colleagues, and agencies serving the Aboriginal community, and stakeholders. Managing volunteers for a Campaign promoting Constitutional reforms, including conducting training sessions.
- Aug 2012, Oct 2012, ACH GROUP – Good lives for older people, Conducted Social Work Assessments using the Strength-based approach, Setting Goals, coordinating referrals, providing Information and education, and networking with aged care and respite facilities. Facilitated groups over people aged over 60, focusing on Emotional Health & Well-being Education. Provided Consumer Directed Care (follow up reviews, phone contact, report writing). Undertook a project where I interviewed aged clients and prepared a personalized and meaningful report commemorating their personal history.
References
References available upon request.
Timeline
ARMIA Social Worker & Support Coordinator
ARMIA
04.2022 - 03.2023
Disability Officer/residential Support Coordinator
Department of Community Disability Services QLD
04.2018 - 03.2022
Community Worker and Case Worker in Out of Home Care Team (disabilities & ECS)
Baptist Care SA
08.2013 - 11.2017
Mental Health Services
Mental Health Academy
Certificate IV - Mental Health Services
Enable College, Adelaide
Master of Arts - Social Work
Flinders University, Adelaide
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