Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Annie Trost

Brisbane,QLD

Summary

Hardworking Deli Clerk with 6 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Satisfies customers with exceptional service. Works quickly in fast-paced environments. Punctual and hardworking. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier Deli

IGA Grocery
West Ipswich, Qld
06.2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked product quality for freshness before serving.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Deli Clerk

IGA Grocery
Goodna, Qld
08.2016 - 07.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School Diploma -

Brisbane School of Distance Education
West End, QLD
11.2017

Skills

  • Employee Training and Supervision
  • Inventory Stocking
  • Dependable and Cooperative
  • Food Preparation and Safety
  • Safe Food Handling
  • POS Inventory System Operation
  • Cash Register Operation
  • Stocking and Replenishing

Certification

Ø Certificate I information, Digital media & Technology

Ø Certificate I Business

Ø Certificate II Retail Makeup & Skincare

Ø Food Safety Certificate - Environmental Health Australia

References

Natalie Stack - Deli Manager

PH: 0439 779 883

Heidi Whale - Supervisor

Ph: 0455 557 712

Rebecca Lyffyt - Deli Manager

Ph: 0411 759 515

Maggie Norris - Manager

Ph: 0409 372 087

Timeline

Cashier Deli

IGA Grocery
06.2021 - Current

Deli Clerk

IGA Grocery
08.2016 - 07.2021

High School Diploma -

Brisbane School of Distance Education
Annie Trost