Highly analytical leader with innate excellence in building QA technology roadmap, recommending and implementing modern QA strategies and test standards & procedures across Payments and Finance domain
Stellar experience in leading development, coordination, and execution of test framework, writing test plans, and sculpting & reviewing test scenarios, complementing existing tests, by assessing business requirements to support quality deliverables
Techno-business acumen in analyzing business requirements to develop and execute manual & automated test cases and validate functionalities, code quality, and report test results.
Prowess in documenting test strategy and creating detailed test plans, writing cases/scripts, verification/validation documents and quality test data to ensure software developed meet defined requirements prior to the production release
Time-tested capabilities in facilitating defect triaging and managing overall defect resolution process at account level while communicating with the team about issues, risk, and product quality throughout the software development process
Deft at composing & maintaining test specifications and component documents by translating client requirements & specifications
Refines QA processes by establishing metrics, applying best practices, and developing new processes to ensure quality goals are met
Excellence in building, managing & optimizing Jenkins CI/CD pipelines and enabling automated deployment of solutions
Widely recognized for excellent project deliveries utilizing Agile & Scrum methodologies within timeframe, budget, and quality standards
Exceptional finesse in building on-shore, off-shore and multi-cultural teams and harnessing talent to achieve challenging objectives
Holds dual citizenship of India & Australia with full working rights in - India, Australia, USA, UK & Europe
Direct development of Quality Assurance Department within Technology space in liaison with team of 16-18 QA Leads
Ensure continuous improvement by generating suggestions and engaging in problem-solving activities.
Developed and implemented QA manual & automation testing framework, performance improvement strategies and plans to
promote continuous improvement in quality product deliverables.
Handled day-to-day running of multiple projects, ensuring high levels of productivity, security guidelines and progression.
Developed test cases, implemented individual tests, and logged outcomes while documenting results & defects.
Present detailed periodic status reports to senior management to keep them posted on progress of implementation.
Liaise with senior management and teams across large, operational and/or industrial environment
Lead multiple phases of software testing process, including planning tests, executing tests, logging bugs, and tracking d effect.
Navigate complex corporate environment while engaging with C-Suite stakeholders to deliver subject matter expertise.
Spearheaded all phases of software testing process, including planning tests, executing tests, logging bugs, and tracking defects.
Utilize Agile and Scrum methodologies. Garner requirements for testing procedure in liaison with client
Direct management of and deliver guidance to global teams across Australia & India
Sculpted test cases document while executing them and documenting results simultaneously for any defects.
Managed team of 10-12 QA Leads/Managers and oversaw their hiring, training, and professional growth.
Improved Quality Assurance process for seamless delivery while aligning with requirements of customers.
Handled day-to-day running of multiple projects, ensuring high levels of productivity, security guidelines and progression.
Performed risk assessments, and assessed, advised and coordinated control enhancements required for project implementation.
Serve integral role in troubleshooting and incident response to isolate, analyze, and provide resolution to customer issues.
Oversaw solution delivery with complex integrations across accounts while implementing focused process improvements and best practices.
Steer operation management, including development and execution of objectives to achieve growth, revenue and profit targets.
Led delivery of project reporting and insights to support effective project delivery including analyzing project trends relevant to
both delivery and delivery methodology and ensuring risks or concerns are appropriately escalated
Orchestrated risk and controls process relevant to project delivery and ascertained risk consideration is applied.
Formulated test plan and test cases document while executing and documenting results simultaneously for any defects.
Implemented Scrum Framework to facilitate Sprint Planning, Backlog Grooming, Daily Scrums, Sprint Reviews and Sprint Retrospectives
Scheduled, coordinated and ensured efficient / on-time delivery of project milestones.
Liaised with technology managers and design team to discuss goals and needs of company by examining current architecture.
Implemented strategies leading to streamline QA process and ensure delivery of projects within agreed timeline.
Projects Handled:
Project: NPP Product (AU Banking Platform) | Client: CommBank, NAB, Indue, ASL, BOQ Bank & Macquarie Bank
Project: NPP Payment Gateway (Implementation of NPP Product as a Gateway for Agency Banks) | Client: INDUE Bank & ASL Bank
Project: CBIS Product (Core Banking Integration Services) | Client: CommBank, NAB, Indue, ASL & Macquarie Bank
Project: MBL Project | Client: Macquarie Bank
Developed and executed QA test cases, scripts and procedures for automated software maintenance.
Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
Designed, executed and maintained automated test scripts for in-project deployment.
Planned and devised cohesive test plans for projects using advanced testing technologies.
Projects Handled:
Project: SEPA-SCT & SDD 7.0 implementation through Bank Visibility Application (OPF 11.00) | Client: Credit Suisse
Project: SEPA-SCT & SDD 7.0 implementation through Bank Visibility Application (OPF 11.00) | Client: CEDICAM
Project: SEPA-SCT & SDD 7.0 implementation through Bank Visibility Application (OPF 11.00) | Client: Royal Bank of Scotland
Resolved technical issues and forecasted troubleshooting complications during software trials.
Developed and executed QA test cases, scripts and procedures for automated software maintenance.
Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
Assessed application patches and updates at development, testing and quality assurance stages.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Optimized test cases to maximize success of manual software testing.
Conducted regression testing, analyzed results, and submitted observations to development team.
Conducted regression testing and submitted observations to development team.
Nominated for ‘Drive & Focus Forward’ Leadership Award | Worldline
1. Automation Tool: Cypress, Selenium Web driver (JAVA), JMeter, Cucumber, Quick Test Professional (10.0, 11.0)
2. CI/CD Best Practices Environment: Azure, Microservices
3. Performance Tool: SPLUNK, JMeter, Loader.io, Fiddler & SOAPUI
4. Scripting Language: VB Script, Gherkins, JAVA
5. Test Management Tool: SPIRA, Test Link, Quality Centre (9.5, 10.0, and 11.0, 12.0), Microsoft Test Manager
6. Business Process Management: IBM BPM, Salesforce
7. Web Technologies: HTML/DHTML, XML, PHP
8. Operating Systems: Windows XP/2000, Windows 95/98/NT, UNIX/LINUX
9. RDBMS: SQL Server2000/2005/2008, Oracle SQL Developer
10. Defect Tracking Tool: TFS, Zira, Test Director, Quality Center
11. Build Management Tool (CI/CD): Jenkins, Octopus, Bamboo
12. Configuration Management: Team Foundation Server, SVN
Nominated for ‘Drive & Focus Forward’ Leadership Award | Worldline
Outstanding Performance Recognition (From Customer) in FIS
Employee of Quarter in FIS for Outstanding Performance
Employee of Quarter | FIS
Nominated for Leader of the Year | FIS
Pat on the Back | Pitney Bowes
Thumps-up Award | Pitney Bowes
Star GEM Award | TFT
Star GEM Award | TFT