Annika Ullucci
Murray Bridge,SA
Summary
Hello, my name is Annika Ullucci and I am interested in a casual/part time job. I have several months of experience in multiple industries whilst gaining and building new skills. I am a determined and dedicated worker whilst being time efficient with great customer service skills.
Overview
1
1
year of professional experience
Work History
Waitress
Cove Tavern
05.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Politely and friendly greeted customers when entering and exiting the store
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Customer Service Cashier
Best And Less
08.2022 - 11.2022
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained accurate records of customer transactions for reporting purposes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Customer Service
Kmart
07.2022 - 10.2022
- Organized and balanced multiple priorities within fast-paced environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
Sandwich Artist
Subway
03.2022 - 07.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Education
FLO (independent Learning)
Adelaide, SASkills
- Sales Expertise
- Accurate Money Handling
- Special Dietary Requirements
- Stocking and Replenishing
- Customer Inquiries
- Store Layouts
- Store Presentation
- Selling Skills
- Customer Service
- Communicating with Clients
Timeline
Waitress
Cove Tavern
05.2023 - 08.2023
Customer Service Cashier
Best And Less
08.2022 - 11.2022
Customer Service
Kmart
07.2022 - 10.2022
Sandwich Artist
Subway
03.2022 - 07.2022
FLO (independent Learning)
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