Ann Maria Saji
Perth,WA
Summary
I am a 2nd year Bachelor’s student at the University of Western Australia, pursuing a Honours degree in Computer Science and International cyber security. Passionate about applying my analytical skills, customer service experience and academic knowledge to real-world challenges, I am eager to gain hands-on experience through internship/part-time opportunities. I am particularly interested in customer service, data analysis, process optimization, and cyber solutions within dynamic and fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Receptionist
Cambridge Medical Practice
West Leederville, WA
11.2025 - Current
- Managed patient check-in and check-out processes efficiently using health record systems.
- I maintained strict confidentiality of patient data by adhering to APPs regulations and medical office policies.
- Processed insurance claims and verified coverage for patients.
- Answered multi line phone calls, drafted emails and responded to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-
payments. - Carried out cold chain management protocols accurately.
- Helped patients complete necessary medical forms and documentations.
- Assisted in managing office supplies and maintaining clinic inventory levels.
Senior Receptionist
Cannington Health Clinic
08.2025 - Current
- Managed patient check-in and check-out processes efficiently using BP premier Software.
- Maintained accurate patient records and confidential information.
- Processed insurance claims and verified coverage details.
- Assisted with billing inquiries and payment processing tasks including bulk billing, private billing and work covers.
- Answered 70-100 incoming calls daily, drafted emails and responded to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Retrieved faxes and uploaded corresponding documents to patient charts to assist clinical staff.
Private Math Tutor
Self-Employed
02.2025 - Current
- Developed one on one lesson plans for addressing individual student needs.
- Explained complex math concepts in simpler and fun terms for better understanding.
- Conducted regular tests to understand student comprehension and skill levels.
- Provided a positive and fun learning environment to encourage student participation.
- Provided homework support and guidance for challenging math problems.
Front of House Team Member
Brook 508 Cafe and Restaurant
05.2025 - 07.2025
- Supervised front-of-house operations to ensure smooth guest experiences.
- Greeted and welcomed customers with a friendly and positive attitude.
- Assisted in taking customer orders and relayed them to kitchen staff.
- Managed reservations and seating arrangements for optimal dining flow.
- Monitored cleanliness and organization of dining area throughout shifts.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
- Handled guest inquiries and resolved issues promptly and professionally.
Education
Bachelor of Advanced Computer Science(Honours) - International Cybersecurity
University Of Western Australia
Perth12-2028
Skills
- SKILLS Programing Language :
- Python Experienced
- C programming
- Database : SQL Expert
- Fundamentals of Cybersecurity
- Tools: MS Excel, MS Office Expert
- Learning: wireshark, Python for Cybersecurity & Automation
- Soft Skills: Leadership
- Problem-Solving
- Communication, Time
- Front desk operations
- Data analysis
Certification
- Bp Premier eLearning - Reception Certificate
- Computer Science,National Topper Award 2024
- National Police Check
- RSA Certificate
- cold chain management certificate
- First aid certificate
References
- Mythili Shanmugasundaram Rajendran
Practice Manager,Cannington Health clinic
Ph: +61 0481 537 090 , Email: mythirajendran@gmail.com
- Gurleen Singh
Practice Manager , Cambridge medical practice
Email: singhgurleen045@gmail.com
Timeline
Medical Receptionist
Cambridge Medical Practice
11.2025 - Current
Senior Receptionist
Cannington Health Clinic
08.2025 - Current
Front of House Team Member
Brook 508 Cafe and Restaurant
05.2025 - 07.2025
Private Math Tutor
Self-Employed
02.2025 - Current
Bachelor of Advanced Computer Science(Honours) - International Cybersecurity
University Of Western Australia