Annmarie Doherty
Brisbane,QLD
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
12
12
years of professional experience
Work History
Receptionist
NHVR
11.2024 - Current
- My duties here include greeting all visitors to the building and checking them into the building in a professional and timely manner
- I also created employee ID cards using Assure ID as well as assigning access cards to new employees using TeamViewer
- I also have daily duties such as collected the CEOs papers every morning, checking the post box, making sure all stationary is properly stocked up and ensuring the work kitchen is clean and sanitary
Office Assistant
JD Recovery Services
01.2013 - 09.2024
- Answering phone calls, sending and replying to emails, interacting with customers and dealing with money
- I Covered maternity leave here where I took on the role of transport manager ensuring all drivers had the correct details and paperwork was kept up to date
- I also comanaged the role of HR manager ensuring everyone’s holidays and days off were logged as well as making sure everyone took the correct holidays
- I also organised all vehicle collections in the UK scheduling times with customers to suit the drivers
- Making sure drivers have the correct amount of driving time left to make collections
- I also have experience with Sage systems for invoicing purposes as well as strong Microsoft skills
- Here I also gained experience with loading and unloading of recovery trucks correctly and safely as well as driving and parking single vehicle trucks
Cashier & Deli Assistant
Dunnes Stores
03.2020 - 01.2023
- Scanning through customers shopping and taking card and cash payments for them
- As a deli assistant my responsibilities include cooking and serving food as well as keeping the area clean and hygienic and keeping shelves packed with stock
Stanley Park
06.2022 - 08.2022
- I moved to Vancouver for the summer this year with my friends where I worked in a small ice cream shop and café
Kitchen porter
Castle Grove Country House Hotel
05.2017 - 08.2018
- My responsibilities here included the prep and cleaning of the kitchen in a timely manner for the chefs, as well as the cleaning and organizing of dirty dishes on the return from the dining room
- I was also part of the housekeeping team here where we turned over bedrooms changing beds, hoovering and cleaning bathrooms
Education
Bachelor of Business (Hons) -
Letterkenny Institute of Technology
10.2021
Leaving Certificate -
Loreto Community School Milford Co Donegal
01.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling
- File management
Personal Information
Date of Birth: 05/23/00
References
- Ailing Scott, Dunnes Stores, Ailingscott67@hotmail.com
- Marie McLaughlin, JD Recovery Services, Jdrecoveryservices2@gmail.com
Interestsandachievements
- Enjoy the outdoors and travelling with friends.
- Playing tennis and going for walks.
- Graduated from LYIT in 2021 with a bachelor's degree in Business (Hons) grade 2.2.
- Full Irish driving licence obtained in June 2018.
- Travelled to Vancouver in summer 2022 for work and sightseeing.
- Travelled the West coast of America in September 2023.
- Completed a Gel polish nail course in July 2024.
- Strong interest in driving small trucks and large vans.
- Competed in two rally events and have a keen interest in motorsport.
- Recently completed the white card course.
- Recently completed the articulated haul truck (Moxy) course.
- Interested in learning new things and always up for a challenge.
Timeline
Receptionist
NHVR
11.2024 - Current
Stanley Park
06.2022 - 08.2022
Cashier & Deli Assistant
Dunnes Stores
03.2020 - 01.2023
Kitchen porter
Castle Grove Country House Hotel
05.2017 - 08.2018
Office Assistant
JD Recovery Services
01.2013 - 09.2024
Leaving Certificate -
Loreto Community School Milford Co Donegal
Bachelor of Business (Hons) -
Letterkenny Institute of Technology
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