Anokudzwa Dube
West End,QLD
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
4
4
years of professional experience
Work History
Bartender /All Round General Labourer
Seaview Hotel
06.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Food and Beverage Attendant /Bartender
SKYCITY Casino
01.2019 - 05.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
Housekeeping Attendant
The Ville Resort-Casino
05.2019 - 04.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
2021RSG Certificate. issued -
TAB & Keno certificate issued 29/30/ -
Keno
11.2021
RSA Certificate Issued -
ATO
QLD07.2021
Diploma of Business - Hospitality And Tourism Management
Pacific International Hotel ManagementSchool
NZ02.2020
Skills
- Attending Multiple Customers
- Health Code Compliance
- Responsible Alcohol Service
- Guest Satisfaction
- Dining Room Management
- Food Preparation and Safety
- Cash Register Operation
- Food and Beverage Management
Reference
Mr Rudi Van Altena
F & B lecturer Pacific International Hotel Management School Email: raltena@pihms.ac.nz
Phone: +64 6 969 1420
Seaview Hotel Duty Manager, Caitlin Gill mobile: 045 721 922
Email: caitlinadelegill@hotmail.com
Tiara smith | Team Leader - The Local Taphouse
SkyCity Hamilton New Zealand P +64 7 834 4923
Ajay Kurian Sudima Hotel Food and Beverage manager Auckland, New Zealand Email: Ajay@sudimaauckland.co.nz Phone: 021344403
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender /All Round General Labourer
Seaview Hotel
06.2022 - Current
Housekeeping Attendant
The Ville Resort-Casino
05.2019 - 04.2020
Food and Beverage Attendant /Bartender
SKYCITY Casino
01.2019 - 05.2021
2021RSG Certificate. issued -
TAB & Keno certificate issued 29/30/ -
Keno
RSA Certificate Issued -
ATO
Diploma of Business - Hospitality And Tourism Management
Pacific International Hotel ManagementSchool
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