Anoop Chandrasekaran

Ensure all operations conform to food safety regulations and Quality Systems requirements

• Document control and report on the non-conformance & Corrective Action Requirements (CAR's) within the parameters of the Quality Management System
• Support and implement key food safety & quality requirements
• Undertake internal audits, AUS-MEAT & MHA inspections, HACCP enquiries, and respond to any customer complaints
• Support QA manager and link with all other departments in the factory for the successful regulatory & third-party audits & inspections
• Ensure all staff are aware and comply with the necessary requirements of our Quality & Food safety Management Systems
• Train employees on food safety and quality systems and good manufacturing practices
• Achieved B+ grade during the BRCGS Audit in 2024
• Assisted the team to minimize the customer complaints by 30% in 2024

• Conduct material assessments, shelf-life evaluations & label controls
• Streamlined regular site hygiene/GMP inspections & reporting results
• Lead the QA operations of the pack house during the busy harvest season

• Plan & execute internal audits & verify the effectiveness of corrective actions and root cause analysis of the multiple sites
• Manage and review HACCP & quality systems, related documents and make timely amendments
• Menu analysis & shelf-life validation of new products
• Conduct food supplier audits & performance evaluation
• Conduct/ co-ordinate all the training requirements
• Coordination of calibration and chemical handling protocols
• Investigate and close out customer complaints with proper root cause analysis
• Assist in compliance reviews, risk assessment & safety assessments
• Prepare action plan and rolling it out with all department heads to achieve company’s quality and financial KPI’s
• Implemented HACCP food safety system in Ibis One Central
• ISO 9001 & ISO 14001 certifications of Novotel & Ibis Hotels
• Consistent A Grade awards during Dubai Municipality inspections
• Implementation of Dubai Sustainable Tourism standards in the facility

• Support the tracking of audit actions, investigations, and complaints
• Manage, and review effective sanitation and pest control program
• Institute apt sampling and testing procedures and shelf-life studies
• Identify and report structural deficiencies in the facility
• Provide on job trainings for all associates
• Implemented HACCP food safety system
• Coordinated renovation and rebranding projects of the facility

• Develop and document quality control procedures and policies to ensure products meet all quality standards
• Reviewing raw material and finished product specifications
• Manage all the customer audits from major hypermarkets and flight caterers
• Conduct periodic meetings with logistics team to rectify or prevent non-conformances
• Implemented ISO 22000 Food safety management system

• Managed the quality assurance systems and processes to ensure the company maintains a proper quality culture
• Maintain accurate documentation and perform statistical analysis
• Outline efficient cleaning and sanitation programs
• Manage smooth running of in-house microbiological laboratory
• Together with the quality team put in place an action plan to meet the objectives and ensure departmental involvement in achieving the goals
• Liaise with legal bodies, contractors, certification bodies and other stakeholders
• Successfully led the team during the EU/FVO inspection
• Actively supported ERP production module implementation