Experienced operations professional with a proven track record in operational management, ready to utilize expertise to drive business performance. Skilled in identifying and implementing process improvements, fostering a collaborative environment to achieve organizational goals. Known for reliability and prioritizing adaptability, consistently delivering targeted results. Proficient in strategic planning and operational efficiency, dedicated to enhancing overall productivity and success.
Overview
8
8
years of professional experience
Work History
Operations Manager
MSM Stone
Dandenong South, Australia
01.2023 - Current
Scheduling tasks for the Measuring team
Planning production in the optimised method
Understanding the customer's needs
Researching and developing the best processes and ideal production techniques
Scheduling installation dates and tasks for the installation team
Quality assurance on the final product and meeting the customer's needs
Looking for opportunities to improve the business
Plan the production using ERP system Systemize, Moraware software
Consolidating the client's remarks and taking corrective measures
Creating Project charter involving work procedures, materials, and quality affairs
Conduct regular meetings with the team members to achieve the best performance from every individual
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Production Manager
MSM Stone
Dandenong South, Australia
10.2020 - 01.2023
Production and Machinery management
To establish a strong foundation for analysis of performance and supply chain
Quantitative and qualitative analysis based on architectural plans & drawings
Preparing budget control strategies
Tracking the modifications to the designs as requirements, further measuring & negotiation
Recording Inventory and leading the rollout of a new material requirement system
Organising quality inspections and checks on the production floor
Assist the Operations Manager and replace him in his absence
Assuring compliance to health & safety concerns for employees on the site
Assist in the design, development, and evaluation of the production of stones
Use Auto CAD software to design, evaluate, and archive product documentation
Review design specifications and requirements under direction, develop designs to best support them including cost as a key design variable
Evaluation and troubleshooting of production
Develop bill of materials, routers, and cost analysis, as needed
Troubleshoot product performance issues reported by sales and customer service teams
Specify and evaluate supplier components, subsystems and services
Attend and provide product knowledge at trade shows, as needed
Resolved issues quickly to maintain productivity goals.
Professional Year Program (Engineering Australia), 2019
Excellent forklift driving skills.
Australian driving license. (Manual transmission)
Heavy passenger and goods Motor vehicle license, India.
University Projects
Fabrication and testing of a Go-Kart, As the team leader of a group of 5 members, we spent six months designing, developing and testing our Go-Kart. We used a Honda lawn mower engine to fabricate our Go-Kart and conducted maximum speed testing; setting a track record. This project was awarded the best project in 2016.
Awards
Head of Automotive Department - Student Representative (Bachelor of Technology)
Best Project in Bachelor of Technology (Fabrication and testing of Go-Kart)
Employee Achievement Award from Domino's Pizza
Certificate from BOSCH for attending a Vehicle Diagnostics, 2016
Interests
Swimming
Drone Piloting
Interior Design
Gym Workouts
Hiking
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
Operations Manager
MSM Stone
01.2023 - Current
Production Manager
MSM Stone
10.2020 - 01.2023
Graduate Mechanical Engineer (Internship)
ASME Projects-T.D. Williamson Channel partnership
02.2020 - 10.2020
Store Manager
Domino's Pizza
03.2017 - 10.2020
Master of Science - International Automotive/ Mechanical Engineering
RMIT University
Bachelors of Technology - Automobile Engineering
Nehru College of Engineering and Research Centre Calicut University