Anoop Virdi

• Company Overview: AGA is focused on delivering better workplace solutions for individuals and businesses through apprenticeship programs across all industries. AGA helps bring together people looking for employment opportunities and organisations looking for high quality staff and connect the right candidate with the right employer and provide support throughout the journey to ensure success

Responsibilities:

• Provide help to employers and apprentices in navigating the Australian Apprenticeships Incentive Program, ensuring eligibility, and assisting with claim processes.
• Provide assistance with the apprenticeship sign-up process, developing training contracts, and claiming incentives.
• Provide personalized mentoring, pastoral care, and career guidance to apprentices, as well as support to employers through training and mentoring.
• Connected individuals with relevant community resources and coordinated referrals.
• Helped individuals address disabilities and put together career plans.
• Ensured safety of all youths while attending programming or events outside the facility.
• Supported youth with nurturing and caring assistance focused on empowering and positive independence.
• Facilitated group sessions and workshops focusing on life skills, such as communication, leadership, and decision-making.
• Monitored progress made by youths towards meeting established goals.
• Evaluated effectiveness of mentoring program initiatives regularly.
• Kept information confidential except in cases pertaining to abuse, neglect or threats.
• Recommended coping mechanisms and offered guidance to individuals dealing with intense problems.
• Gathered opinions and support from grassroots supporters to solidify group position.

• Company Overview: Harvey Norman is Australia's leading retail chain, with more than 195 stores across the country, offering a huge range of home, office, and mobile products.

Responsibilities:

• Drafted detailed reports on store performance for upper management review.
• Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
• Delegated work to staff, setting priorities and goals.
• Enhanced team morale and retention through recognition programs and career development opportunities.
• Recruited and trained new employees to meet job requirements.
• Established and monitored KPIs to evaluate performance and identify areas for improvement.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Led a team of 35 employees, ensuring high productivity, and excellent customer service.
• Provided leadership during times of organizational change or crisis situations.

• Company Overview: A retailer, distributor, designer, and installer of renewable energy products, successfully operating across Melbourne, Sunshine Coast, and the Philippines; major products include Solar PV systems, solar battery backup systems, solar hot water systems, solar pool heating systems, waterless composting toilets, and solar ventilation systems.

Responsibilities:

• Established ambitious goals for employees to promote achievement and surpass business targets.
• Supported sales team members to drive growth and development.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Organized trade shows, conferences, seminars, webinars designed to promote brand awareness.
• Developed strategic partnerships with external organizations that could benefit company objectives.
• Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
• Implemented process improvements to streamline operations and reduce costs.

• Company Overview: A New Zealand-based telecommunications business, supplying home and business solutions across a wide spectrum of services, including broadband/landline, mobile, TV, and electricity.

Responsibilities:

• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Organized trade shows, conferences, seminars, webinars designed to promote brand awareness.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
• Oversaw regional and local sales managers and staff.
• Created monthly reports tracking key performance indicators such as revenue goals and customer satisfaction ratings.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Designed incentive programs to motivate sales staff and encourage growth.

• Company Overview: Pioneered as the original equipment manufacturer and exporter of automotive and agricultural assemblies across the world. Pioneered as the original equipment manufacturer and exporter of automotive and agricultural assemblies across the world.

Responsibilities:

• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
• Collaborated with team leaders on quality audits.
• Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
• Coordinated cross-functional teams to ensure timely delivery of products and services.
• Improved morale and management communication by creating employee recognition and rewards practices.
• Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
• Developed and implemented operational procedures to ensure quality standards are met.
• Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Analyzed and controlled materials, supplies and equipment operational expenses.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.