Anoushka Alexander
Perth,WA
Summary
Dynamic professional with a proven track record in grassroots organizing and advocacy campaigns, notably with CPSU. Excelled in recruitment strategies and coalition building, enhancing program success through strategic planning and effective team collaboration. Skilled in schedule management and training facilitation, demonstrated by advancing member engagement and campaign outcomes.
Overview
19
19
years of professional experience
Work History
Field Organiser
CPSU
04.2015 - Current
- Organised and facilitated large member meetings.
- Participated in strategy development and planning to grow organising program and advance campaigns.
- Generated reports to evaluate program success and make modifications.
- Generated written and verbal presentations.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Collaborated with other organisers on strategy development, improving coordination between regional teams.
Customer Service Officer
Department Of Human Services - Centrelink
07.2008 - 04.2015
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Intepreted social security legislation and applied policy.
Research Assistant
Tank & Vessel Engineering
06.2007 - 06.2008
- Performed statistical, qualitative, and quantitative analysis.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
ESL Teacher
Ibusuki City Hall, Ibusuki, Kagoshima, Japan
12.2004 - 06.2007
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
Education
Bachelor of Arts - English Language And Literature
Edith Cowan University
Perth, WA12.2004
Skills
- Schedule Management
- Training facilitation
- Recruitment Strategies
- Coalition building
- Advocacy Campaigns
- Grassroots Organizing
- Issue Advocacy
Timeline
Field Organiser
CPSU
04.2015 - Current
Customer Service Officer
Department Of Human Services - Centrelink
07.2008 - 04.2015
Research Assistant
Tank & Vessel Engineering
06.2007 - 06.2008
ESL Teacher
Ibusuki City Hall, Ibusuki, Kagoshima, Japan
12.2004 - 06.2007
Bachelor of Arts - English Language And Literature
Edith Cowan University
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