Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Anoushka Deshpande

Brisbane

Summary

Results-driven professional with diverse hands-on experience in the Hospitality and Events industry. Thrived in high-profile, fast-paced environments such as the Queensland Tourism Industry Council (QTIC) and The Taj Mahal Palace Hotel in India, contributing to a USD 13 million business. Applied creative and strategic problem-solving at QTIC to address industry-critical challenges. Demonstrated commitment to excellence through volunteer and leadership roles, including serving as the Event Floor Manager at CAUTHE 2025, leading the Marketing and Sponsorship team for a major event at The University of Queensland, and contributing to event coordination at Mater Hospital.

Overview

6
6
years of professional experience

Work History

Crew Member

Guzman Y Gomez
04.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Retail Assistant

Urban Spence
07.2023 - 04.2025
  • Demonstrated ability to work both independently and as part of a team in a fast-paced environment.
  • Operated cash registers to process customer transactions.
  • Displayed strong organizational skills, ensuring store displays were neat and orderly at all times.
  • Developed excellent customer service skills, including providing advice on product selection to customers.

Volunteer

UQ Business School
02.2025 - 02.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • I served as the Event Floor Manager at CAUTHE 2025, overseeing event operations and ensuring a seamless delegate experience.

Project Intern

Queensland Tourism Industry Council
07.2024 - 10.2024
  • Worked with QTIC on a gap analysis for the retention and mobilisation of the youth in the tourism industry leading up to the Brisbane Olympics.
  • Built relationships with key stakeholders through proactive engagement resulting in improved collaboration among teams.
  • Collaborated with stakeholders to ensure successful completion of projects within deadlines.
  • Participated in brainstorming sessions with colleagues in order to generate creative solutions for challenging issues.

Intern

Taj Mahal Palace and Towers
09.2021 - 07.2022
  • Excelled in a high-pressure environment, managing calls, streamlining tasks, and completing projects.
  • Worked with 300 new vendors for annual contract process for the Mumbai region.

Trainee

Taj Vivanta
08.2019 - 12.2019
  • Mastered front-of-house operations (Front Office, Housekeeping, Food & Bev) through training.
  • Receiving over 70% positive guest feedback.
  • Excelled in fast-paced restaurant service and event management, honed skills in customer engagement by exceeding guest expectations through personalized recommendations and attentive service.
  • Event coordination expertise ensured seamless execution of Internal events with 85% positive feedback.
  • Was part of a selected team of individuals for event management conducting over 50 events.
  • Developed customer-centricity and honed communication, teamwork, problem-solving & time management.

Education

Master of Tourism Hospitality and Events -

The University of Queensland
11.2024

BA HONS - HOSPITALITY MANAGEMENT

Institute of Hotel Management
07.2022

Skills

  • Time Management
  • Communication
  • Problem Solving
  • Sustained in fast paced environment
  • Project Management
  • Customer Service
  • Sales Experience
  • Collaborated with a large teams of people in various department
  • Adaptability and Resilience

LANGUAGES

English - Advanced
Hindi - Native

Timeline

Crew Member

Guzman Y Gomez
04.2025 - Current

Volunteer

UQ Business School
02.2025 - 02.2025

Project Intern

Queensland Tourism Industry Council
07.2024 - 10.2024

Retail Assistant

Urban Spence
07.2023 - 04.2025

Intern

Taj Mahal Palace and Towers
09.2021 - 07.2022

Trainee

Taj Vivanta
08.2019 - 12.2019

BA HONS - HOSPITALITY MANAGEMENT

Institute of Hotel Management

Master of Tourism Hospitality and Events -

The University of Queensland

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Anoushka Deshpande