Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anqi Lu

Melbourne,VIC

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.

Overview

3
3
years of professional experience

Work History

Front of House Employee

KFC Restaurant
03.2022 - 11.2022
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Teaching Assistant

Brisbane Chinese School
10.2019 - 04.2021
  • Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
  • Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
  • Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.

Education

Bachelor of Design (Animation & Interactive Media)

RMIT University
Melbourne, VIC
11.2026

Skills

  • Guest service
  • Food and Beverage Service
  • Money Handling
  • Foreign language skills
  • Cleaning
  • Order Taking

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Front of House Employee

KFC Restaurant
03.2022 - 11.2022

Teaching Assistant

Brisbane Chinese School
10.2019 - 04.2021

Bachelor of Design (Animation & Interactive Media)

RMIT University

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Anqi Lu