ANSAL SHRESTHA
Merrylands,NSW
Summary
Versatile accounting professional with expertise in account management, finance, and company administration. Demonstrated ability to leverage accounting software and MS Excel for accurate record-keeping and analysis. Detail oriented and analytical thinker with a commitment to accuracy and efficiency. Seeking an opportunity to apply academic knowledge, and experience to contribute effectively in a dynamic accounting and financial role. Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
7
7
years of professional experience
Work History
Guest Service Agent (concierge)
Cushman and Wakefield
07.2023 - Current
- Responded to guest and staff inquiries, and resolved issues promptly and courteously, ensuring guest and staff satisfaction
- Utilised MS Excel to accurately record daily activities
- Managed access pass issuance using Security Expert and parking reservations through BaseUp software, ensuring efficient operations and seamless coordination of resources
- Proficiently raised purchase orders utilizing Coupa for the procurement of essential office supplies, ensuring timely and accurate acquisition of necessary resources to support operational needs
- Liaised with facilities and building managers to ensure the optimal functioning, maintenance, and safety of the building
- Collaborated with other internal departments and external parties to fulfill guest requests and ensure a seamless guest experience.
Professional Cook and Team Leader
Nieo's Grille
08.2017 - 01.2023
- Formed and successfully led a dynamic team for quality workplace operations
- Checked quality of food products to meet high standards and completed orders for correct quantity and quality
- Served quality food in the restaurant and responded to customer queries
- Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
Bachelors - Professional Accounting
Holmes Institute
Sydney, NSW07.2019
Diploma - International Business
TAFE Ultimo
12.2015
Cert IV - International Trade
TAFE Ultimo
07.2015
Skills
- Accounting policy and control procedures like accounts payable and receivable, budgeting and forecasting, tax accounting, financial statement reporting
- Advanced computer skills like MS Excel, PowerPoint
- Accounting software skills like Xero and MYOB
- Guest service
Technical Skills
- Team formation and leadership
- Strong analysis and attention to details
- Administration and management
- Problem resolution
- Growth mindset
References
References available upon request.
Timeline
Guest Service Agent (concierge)
Cushman and Wakefield
07.2023 - Current
Professional Cook and Team Leader
Nieo's Grille
08.2017 - 01.2023
Bachelors - Professional Accounting
Holmes Institute
Diploma - International Business
TAFE Ultimo
Cert IV - International Trade
TAFE Ultimo
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