Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Accomplishments
Timeline
Generic

Ansh Jetly

Summary

Adept at enhancing customer experiences and streamlining operations, I leverage my problem-solving and organization skills to improve efficiency. Offering friendly and adaptable approach to customer interaction, eager to learn and excel in customer-facing environments. Delivers understanding of customer care principles and brings strong communication abilities. Ready to use and develop these skills in any role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Information Desk Receptionist

Santa Clara University
03.2019 - 06.2021
  • Assisted management in maintaining a clean and organized workspace, contributing to a professional atmosphere.
  • Streamlined front desk operations for increased efficiency, managing phone calls and directing visitors to appropriate departments.
  • Assisted in the training of new staff members, sharing insights and best practices to help them succeed within their roles as Information Desk Receptionists.

Driver

Uber
06.2023 - 09.2024
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries/rides

Server

Rocko's Ice Cream Tacos
03.2018 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Mechanic

5 Star Auto Service
06.2019 - 08.2019
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.

Education

Bachelor of Science - Mechanical Engineering

Santa Clara University
California USA
06.2021

Skills

  • Customer Service
  • Problem-Solving
  • Patience and understanding
  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Scheduling
  • Customer/Client relations

Certification

  • Skydiving A-License
  • Padi Scuba Diver
  • CPR Cerifitied
  • Boat License


Interests

  • Rock Climbing
  • Skydiving
  • Scuba Diving
  • Surfing
  • Music

Languages

English
Native or Bilingual
Hindi
Professional Working
Spanish
Professional Working

Accomplishments

    Phi Delta Theta Founder – Social Chair

  • Founding Father of Phi Delta Theta chapter at Santa Clara University
  • SCU AGC Construction Management Mechanical Team

  • Managed RFI’s, change orders, and site logistics to ensure HVAC completion
  • Time Magazine Person of the Year - 2006

Timeline

Driver

Uber
06.2023 - 09.2024

Mechanic

5 Star Auto Service
06.2019 - 08.2019

Information Desk Receptionist

Santa Clara University
03.2019 - 06.2021

Server

Rocko's Ice Cream Tacos
03.2018 - 03.2020
  • Skydiving A-License
  • Padi Scuba Diver
  • CPR Cerifitied
  • Boat License


Bachelor of Science - Mechanical Engineering

Santa Clara University
Ansh Jetly