- Rock Climbing
- Skydiving
- Scuba Diving
- Surfing
- Music
Ansh Jetly
Summary
Adept at enhancing customer experiences and streamlining operations, I leverage my problem-solving and organization skills to improve efficiency. Offering friendly and adaptable approach to customer interaction, eager to learn and excel in customer-facing environments. Delivers understanding of customer care principles and brings strong communication abilities. Ready to use and develop these skills in any role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Information Desk Receptionist
Santa Clara University
03.2019 - 06.2021
- Assisted management in maintaining a clean and organized workspace, contributing to a professional atmosphere.
- Streamlined front desk operations for increased efficiency, managing phone calls and directing visitors to appropriate departments.
- Assisted in the training of new staff members, sharing insights and best practices to help them succeed within their roles as Information Desk Receptionists.
Driver
Uber
06.2023 - 09.2024
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries/rides
Server
Rocko's Ice Cream Tacos
03.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Mechanic
5 Star Auto Service
06.2019 - 08.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Education
Bachelor of Science - Mechanical Engineering
Santa Clara University
California USA06.2021
Skills
- Customer Service
- Problem-Solving
- Patience and understanding
- Organization skills
- Telephone skills
- Verbal and written communication
- Scheduling
- Customer/Client relations
Certification
- Skydiving A-License
- Padi Scuba Diver
- CPR Cerifitied
- Boat License
Interests
Languages
English
Native or Bilingual
Hindi
Professional Working
Spanish
Professional Working
Accomplishments
- Founding Father of Phi Delta Theta chapter at Santa Clara University
- Managed RFI’s, change orders, and site logistics to ensure HVAC completion
Phi Delta Theta Founder – Social Chair
SCU AGC Construction Management Mechanical Team
Time Magazine Person of the Year - 2006
Timeline
Driver
Uber
06.2023 - 09.2024
Mechanic
5 Star Auto Service
06.2019 - 08.2019
Information Desk Receptionist
Santa Clara University
03.2019 - 06.2021
Server
Rocko's Ice Cream Tacos
03.2018 - 03.2020
Bachelor of Science - Mechanical Engineering
Santa Clara University