Anshika
Canberra
Summary
Professional with experience in optical dispensing, prepared to make significant impact in role. Skilled in fitting and adjusting eyewear, providing personalized customer service, and maintaining precision in prescriptions. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, effective communication, and client-centered appr
Overview
3
3
years of professional experience
Work History
Associate Optical Dispenser
Essilor Luxottica (OPSM)
02.2024 - Current
- I am currently an Associate Optical Dispenser with a proven track record at Optical Prescription Spectacle Makers (OPSM)
- I have become skilled in understanding advancements in technology and specialised retail business
- Dispensed various prescription lenses through interpreting optical prescriptions provided by optometrists to fit client needs
- Provided ACT region with support in file management, upholding policies and banking compliance
- Assisted with Medicare, private health funds, DVA (Department of Veteran Affairs) and pension/concession subsidy checks
- Resolved scheduling conflicts, accommodated urgent appointments and communicated service standards
Assistant Payroll Manager
AAR Key Facility Services
01.2022 - 02.2024
- As an Assistant Manager at AAR Key Facility Services, I played a key role in enhancing workforce productivity and managing payroll operations
- I led a committed team, where my efforts were concentrated on fostering a positive and motivating work environment
- Oversaw payroll operations, ensuring timely and accurate payroll processing for all employees
- Managed and mentored a team, fostering a collaborative and positive work environment
- Provided training to team members on payroll procedures and workforce management practices
Customer Service Assistant
Zara
12.2021 - 01.2022
- As a Customer Service Representative at Zara, I excelled in maintaining an organized store layout, efficiently restocking shelves, and delivering a smooth shopping experience
- This role enhanced my customer service abilities while expanding my retail knowledge in a dynamic, fast-paced setting
- Helped monitor inventory levels, assist with stock checks, and report discrepancies to management
- Addressed customer complaints or issues professionally and refer unresolved matters to a manager
- Worked with colleagues to achieve sales targets, manage busy periods, and support store operations
Education
Diploma of Business Administration -
Toronto School of Management
08.2023
Skills
- Customer Service
- Teamwork Skills
- Critical Thinking and Application
- Optical Industry Knowledge
- Microsoft Office Suite
- Data Analysis
- Digital Marketing
Timeline
Associate Optical Dispenser
Essilor Luxottica (OPSM)
02.2024 - Current
Assistant Payroll Manager
AAR Key Facility Services
01.2022 - 02.2024
Customer Service Assistant
Zara
12.2021 - 01.2022
Diploma of Business Administration -
Toronto School of Management
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