Anshika
Summary
Experienced administrative professional with a strong background in office management, scheduling, and communication. Skilled at managing multiple tasks efficiently to ensure smooth daily operations and support executive teams effectively. Adaptable and collaborative, able to work well with colleagues and respond quickly to changing priorities. Known for reliability, attention to detail, and contributing to a positive and productive work environment. Committed to helping teams achieve their goals and improving overall office efficiency.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
VERV Property / ACT Rentals
03.2025 - Current
- Manage front desk operations, phone enquiries, and reception duties.
- Oversee high-volume shared inbox, triaging emails efficiently.
- Coordinate key collections and prepare tenant welcome packs.
- Support property managers with client communication and tenancy documentation.
- Maintain accurate filing systems and invoice records.
- Assist with property marketing materials, including flyer design.
- Coordinated scheduling for property viewings and tenant. meetings to optimize agent availability.
- Liaise with trades and suppliers to coordinate maintenance requests
- Provide general administrative support to ensure smooth office operations
Associate Optical Dispenser
Essilor Luxottica (OPSM)
02.2024 - 02.2025
- Managed patient records and confidential filing of medical and insurance documentation.
- Coordinated appointment scheduling and resolved booking conflicts to optimise clinic workflow.
- Assisted with processing Medicare, DVA, and private health claims, maintaining compliance with regulatory requirements.
- Provided front desk support, handling phone and in-person enquiries including sales.
- Assisted customers in selecting eyewear that suited their style and vision needs.
- Collaborated with optical team to enhance customer service experience and satisfaction levels.
Assistant Payroll Manager
CBR Facilities Management Pty Ltd
03.2022 - 01.2024
- Managed payroll support tasks, including tracking timesheets and shift rosters.
- Recruited and scheduled workers; coordinated job orders and site communications.
- Maintained accurate records, supported client communication, and assisted with quoting and invoicing.
- Assisted with supplier and subcontractor liaison to ensure timely service delivery.
- Supported administrative processes such as data entry, filing, and document management.
- Ensured compliance with workplace health and safety procedures.
Sales Associate
Zara Clothing
01.2020 - 12.2021
- Maintained store presentation by organizing merchandise and restocking shelves.
- Operated the cash register, processed sales transactions, and handled returns efficiently.
- Managed inventory records, updated stock levels, and assisted with stocktakes.
- Supported daily administrative tasks, including filing, data entry, and preparing sales reports.
- Assisted in visual merchandising and promotional displays to enhance customer engagement
- Handled customer enquiries via phone and in-person, resolving issues promptly
Education
Diploma of Business Administration -
Toronto School of Management
12-2021
Skills
Office & reception support
Property admin
Document handling
Email & inbox monitoring
Microsoft Office
Client communication
Data entry
Marketing support
Payroll assistance
Career Goals
I am committed to building a long-term career in administrative services, with a strong eagerness to continuously learn and grow in every role I undertake. I have a particular interest in office support, coordination, and process improvement. I value structured training programs, long-term stability, and clear pathways for professional development.
Timeline
Administrative Assistant
VERV Property / ACT Rentals
03.2025 - Current
Associate Optical Dispenser
Essilor Luxottica (OPSM)
02.2024 - 02.2025
Assistant Payroll Manager
CBR Facilities Management Pty Ltd
03.2022 - 01.2024
Sales Associate
Zara Clothing
01.2020 - 12.2021
Diploma of Business Administration -
Toronto School of Management