Dedicated professional with strong problem-solving and interpersonal skills. Committed to promoting customer satisfaction and enhancing effective communication and collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaning and Trolley Collection
Coles
Sunbury, VIC
04.2023 - 06.2025
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education Vocational Guidance Counsellor
Directorate of Education
New Delhi
01.2021 - 12.2022
Conducted comprehensive behavioral, educational, and other assessments to support student development.
Provided one-on-one counseling sessions with students and parents to address individual needs.
Delivered life skills sessions to enhance student resilience and personal growth.
Led and managed multiple projects focused on mental health and disability awareness.
Offered career guidance and counseling to students, assisting with academic and career planning.
Designed and facilitated workshops for students and school staff on various topics.
Collaborated closely with teachers to support student well-being and academic success.
Prepared detailed reports to document student progress and assessment findings.
Oversaw departmental projects and events, ensuring smooth planning and execution.
Trainee Psychologist
Child & Adolescent Guidance Centre
New Delhi
10.2019 - 05.2020
Company Overview: National Institute of Public Cooperation and Child Development
Conducted case history interviews with parents to understand challenges that their children faced.
Undertook play observation and recorded children's cognitive skills, functional limitations and emotional state while playing a particular game or sport.
Conducted interviews with the adolescent to understand their concerns and struggles.
Undertook assessments such as adaptive behavior, personality, educational assessments etc.
Administrated special diagnostic scales to diagnose Autism and ADHD.
Case conceptualization and intervention planning.
Child/adolescent counseling.
Prepared worksheets based on CBT and life skills for adolescents.
Prepared and conducted parent training sessions.
Parent counseling.
Report writing.
National Institute of Public Cooperation and Child Development
Education
Masters of Counselling - Rehabilitation and Mental Health
La Trobe University
12.2024
Advanced Diploma - Child Guidance and Counselling
Guru Gobind Singh Indraprastha University
12.2020
Masters of Psychology -
Chaudhary Ranbir Singh University
12.2019
Bachelors of Science - Commerce (Honours)
University of Delhi
12.2017
Skills
Interpersonal skills
Content creation
Communication skills
Team player
flexibility
Problem-solving skills
Report writing skills
Computer skills
Microsoft office
Friendly, positive attitude
Cultural awareness
Time management
Dependable and responsible
Certification
Full Member, Australian Society of Rehabilitation Counsellors
Level 2 member, Australian Counselling Association
Rehabilitation Counsellor, Rehabilitation Council of India, 10/01/21, 10/01/26
Full Driving Licence, VicRoads
Working with Children Check
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Cleaning and Trolley Collection
Coles
04.2023 - 06.2025
Education Vocational Guidance Counsellor
Directorate of Education
01.2021 - 12.2022
Trainee Psychologist
Child & Adolescent Guidance Centre
10.2019 - 05.2020
Masters of Counselling - Rehabilitation and Mental Health