Ansmith Joseph

Field Service Technician with extensive experience in installation, programming, and maintenance of communication systems in various settings. Proficient in DMR and Tetra systems, with hands-on skills in networking, computer hardware, and technical support. Proven track record of delivering projects on time and within budget while ensuring customer satisfaction and adherence to safety standards.

1. Implementation of Communication System Solutions

• Installed, programmed, and maintained radio systems on mine sites and various customer locations.Proficient in programming DMR and Tetra systems; experienced with GME,Hytera, Motorola and Sepura radios.

2. Technical Support for Solution Staging

• Provided support during the installation, maintenance, repair, and calibration of equipment.Developed and implemented engineering strategies to improve production efficiency.

3. Factory Acceptance Test (FAT)

• Participated in team meetings to discuss project progress updates and Performed testing to determine functionality or optimization, ensuring systems meet customer requirements.

4. Installation, Integration, Testing, and Commissioning

• Installed radios on vehicles and ensured their functionality.
• Competent in Cambium and Ubiquity networking systems.

5. Troubleshooting Technical Issues

• Assisted in troubleshooting issues related to product design or manufacturing processes.

6. On-site Acceptance Tests

• Conducted analyses addressing failure, reliability, or yield improvement, ensuring technical aspects of acceptance testing were met.

7. Technical Documentation and Change Management

• Documented all engineering activities according to established procedures.
• Generated technical reports for customers and created accurate project specifications, documenting in technical manuals.

8. Technical Support During Project Phases

• Provided support during all project phases through to handover to the support organization, including the installation, maintenance, and calibration of equipment.

9. On-site or Remote Support

• Provided on-site and remote support to customers and partners, advising on the use of products or services.

10. Leading Field Deployment

• Led the field deployment and day-to-day activities: deploying, configuring, commissioning, testing, and troubleshooting systems and solutions.

11. Knowledge Transfer

• Facilitated knowledge transfer from the design team to the implementation team and customer, coordinating the interface between design and implementation.

12. Risk Management

• Identified and mitigated technical risks; developed and implemented risk mitigation plans and recommended corrective actions.

13. Interface and Communication

• Coordinated activities with suppliers, contractors, or other departments, ensuring effective communication and collaboration.

14. Quality, Health, and Safety Standards

• Completed regulatory documents concerning safety issues, ensuring projects were delivered to quality, health, and safety standards.

15. Technical Implementation Assessments

• Conducted technical implementation assessments directly with end users and project teams, analyzing design or requirement information for equipment or systems.

• Conducted FTTC copper works, fault finding, installations, and commissioning of NBN DPUs
• Performed tasks involving open joint making, inline joints, cut overs of live networks, and extensions.

• Providing technical assistance, troubleshooting, and resolving issues for the organization’s internal users with expertise in Remote support, Network troubleshooting, Hardware troubleshooting and Software troubleshooting.

• As a Base Station Subsystem Engineer responsible for the operation, maintenance, and optimization of the Base Station Subsystem within the mobile network
• This includes: Network Planning and Deployment, Equipment Installation and Commissioning, Configuration and Optimization, Performance Monitoring and Troubleshooting, Capacity Management, Software upgrades and Maintenance.

• As an Electronics Service Technician specialized in CCTV (Closed-Circuit Television), PABX (Private Automated Branch Exchange), and EPABX (Electronic Private Automated Branch Exchange) systems are responsible for installing, configuring, maintaining, and troubleshooting of these electronic systems
• Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning
• Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs
• Conferred with engineers and designers to investigate and solve failure issues
• Evaluated finished assemblies for compliance with standard procedures and design requirements.