Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anssar KR

Saint Lucia,Queensland

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

14
14
years of professional experience

Work History

Cafe All-Rounder

Preston Campbell Foundation
08.2023 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.

International Coordinator -

Diplomatic Training Department
12.2018 - 01.2023
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Kept high average of performance evaluations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Handled incoming and outgoing shipping and receiving activities.

Administrative and IT Assistant - Intern

REFORM
09.2013 - 05.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Developed strategies to streamline and improve office procedures.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Checkout Operator

B O Supermarkets And Bakery
01.2015 - 12.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Checked personal identifications during alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Observed checkout station users to determine assistance requirements and maintain store security.
  • Reconciled daily totals to maintain balanced and compliant ledgers.

Data Entry Operator

Alpha Co.
12.2013 - 12.2014
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained files, records and chronologies of entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Searched, extracted and interpreted information to determine correct input procedure.

Retail Sales Associate

Deferent Places
04.2010 - 11.2013
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

M.D. - International Relations

University of Queensland
Brisbane, QLD
11.2024

BBA - Busniess Administration And Planning

Al-Quds University
Ramallah
06.2018

Skills

  • Interpersonal Skills
  • Organizational Skills
  • Adaptability
  • Event Management
  • Attention to details
  • MS Office
  • Work Planning and Prioritization
  • Administrative Oversight

Timeline

Cafe All-Rounder

Preston Campbell Foundation
08.2023 - Current

International Coordinator -

Diplomatic Training Department
12.2018 - 01.2023

Checkout Operator

B O Supermarkets And Bakery
01.2015 - 12.2015

Data Entry Operator

Alpha Co.
12.2013 - 12.2014

Administrative and IT Assistant - Intern

REFORM
09.2013 - 05.2017

Retail Sales Associate

Deferent Places
04.2010 - 11.2013

M.D. - International Relations

University of Queensland

BBA - Busniess Administration And Planning

Al-Quds University

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Anssar KR