Dynamic professional with expertise in finance, business and data analytics. Known for exceptional work ethic, quick learning, and training skills. Passionate about using innovative methods and data visualization to drive efficiency and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CFD Onboarding Specialist
CMC Markets
02.2024 - Current
Executed thorough KYC, AML, and sanction screenings, ensuring 100% compliance with regulatory standards
Spearheaded the development of training materials, onboarding 10+ specialists with a 95% proficiency rate within six months, enhancing team capabilities
Enhanced onboarding workflows, reducing processing time by 20% through Power BI reporting
Managed stakeholder escalations, resolving 90% of issues within SLA
Student Advisor (casual)
Western Sydney University
05.2022 - 01.2024
Provided tailored support to 200+ international students monthly, improving satisfaction rates by 30%
Streamlined enquiry management by redesigning triage processes, reducing resolution times by 40% and boosting team efficiency
Contributed to the growth of the institution''s reputation through exceptional service in guiding students towards their educational objectives.
Business Analyst Intern
Open Orbit
01.2023 - 06.2023
Conducted process mapping and analysis for client workflows, identifying bottlenecks and recommending actionable improvements
Supported the development of a standardized process library, enhancing team efficiency by reducing search times by 20%
Analyst (casual)
PwC
05.2022 - 03.2023
Supported project teams in analysing business requirements and documenting key findings to align with client objectives
Developed ad-hoc dashboards and reports using Tableau, enhancing data visibility for stakeholders
Conducted data cleaning and preprocessing activities to ensure the integrity of project deliverables
Education
MASTER OF BUSINESS ANALYTICS -
Western Sydney University
Sydney, NSW
06.2023
Bachelor of Social Science in Economics -
BRAC University
Dhaka, Bangladesh
11.2019
Skills
R Programming Skills
SQL Data Analysis
Power BI Proficiency
Power Query Proficiency
Tableau Proficiency
Data Analysis in Excel
Salesforce
Certification
Data Visualisation in PowerBI
R Essential Training
SQL for Data Analysis
Timeline
CFD Onboarding Specialist
CMC Markets
02.2024 - Current
Business Analyst Intern
Open Orbit
01.2023 - 06.2023
Student Advisor (casual)
Western Sydney University
05.2022 - 01.2024
Analyst (casual)
PwC
05.2022 - 03.2023
Bachelor of Social Science in Economics -
BRAC University
MASTER OF BUSINESS ANALYTICS -
Western Sydney University
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