Summary
Overview
Work History
Education
Skills
Timeline
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Anthea Geale

Adelaide,SA

Summary

Dynamic Territory Manager with a proven track record at Brand Influence Group, excelling in customer relationship management and sales expertise. Successfully expanded territory coverage and achieved sales goals by cultivating key accounts and delivering tailored solutions, enhancing customer satisfaction and loyalty. Strong leader skilled in team collaboration and effective problem resolution.

Professional in territory management with keen eye for strategic planning and customer engagement. History of driving market expansion and building lasting client relationships. Highly collaborative team player with sharp focus on achieving results and adapting to dynamic market trends. Known for effective communication and problem-solving abilities.

Overview

26
26
years of professional experience

Work History

Territory Manager

Brand Influence Group
02.2025 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.

Nightfill Manager

Coles Supermarket
06.2019 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Merchandiser

Strikeforce AMC
10.2009 - 02.2025
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Customer Service Manager

Coles Supermarket
11.1999 - 10.2009
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Education

High School Diploma -

Waikerie High School
Waikerie, SA

Skills

  • Team collaboration and leadership
  • Customer relationship management
  • Multitasking and organization
  • Sales expertise

Timeline

Territory Manager

Brand Influence Group
02.2025 - Current

Nightfill Manager

Coles Supermarket
06.2019 - 02.2025

Merchandiser

Strikeforce AMC
10.2009 - 02.2025

Customer Service Manager

Coles Supermarket
11.1999 - 10.2009

High School Diploma -

Waikerie High School

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Anthea Geale