Anthony Allayialis
Brisbane,QLD
Summary
Multifaceted, detail orientated and creative professional with 20+ years experience in the events, hospitality and service industries. Significant experience in Operations Management, Events Management, Venue Management, Digital and Social Media Marketing and Public and Media Relations.
Extensive database and network of contacts across the industry including Sony Music, Universal Music, Cooking Vinyl, Warner Music, Live Nation, Chugg Entertainment, Laneway Festival, NRL / AFL Clubs and various other corporations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Hospitality Manager
Mornington Shire Council
Mornington Island, QLD
02.2024 - Current
- Managed daily operations of the front desk, including check-in and check-out procedures, room assignments, reservations.
- Monitored sales performance against budget objectives and took appropriate action when necessary.
- Researched new products or services that could be introduced to enhance the guest experience.
- Implemented cost control measures such as purchasing supplies in bulk or negotiating better rates from vendors.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Operations Manager
Royal Hotel
Tenterfield, NSW
02.2023 - 02.2024
- Managed hiring and recruitment, employee motivation and training.
- Hired exceptional candidates and effectively lead staff to maximise productivity and eliminate process lags.
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Tracked monthly sales to generate reports for business development planning.
- Recruited, trained and empowered employees to achieve key performance indicators.
Venue Manager
Kimberley Grande Resort
Kununurra, WA
06.2022 - 01.2023
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Marketed venue location and events using social media and websites.
- Supervised grounds people, event staff and maintenance personnel to promote best practices and build productive teams.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Marketing Manager /Assistant Manager
AHL Group (Balaclava Hotel)
Cairns, QLD
04.2019 - 11.2022
- Measured profitability of each product line and maintained current and accurate sales forecasts.
- Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
- Developed social media marketing strategies to help brand company and increase sales.
- Developed and owned strategic narrative on key initiatives to drive category demand.
- Tracked, analyzed and reported on marketing program results.
- Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
- Coordinated sound equipment, furniture and material rentals for venue events.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Multi Venue Manager
Shead Group
Fortitude Valley, QLD
09.2017 - 04.2019
- Clearly communicated event details to online teams, ensuring promotional activity was accurate and informative.
- Maintained detailed, thorough diary management to ensure smooth-running events alongside day-to-day hospitality offerings.
- Used exceptional communication and leadership abilities to effectively manage high-performing production crews.
- Monitored competitor activity, introducing new and exciting entertainment prospects to meet market demands.
- Reduced process lags by managing employees and administering training on best practices to ensure optimal productivity.
- Partnered with sales representatives during customer consultations to build agency and customer relations.
- Handled marketing creation, design and implementation across company website, external advertising and social media.
General Manager
TB Hotels
Fortitude Valley, QLD
02.2016 - 09.2017
- Overseeing daily operations of the business unit or organisation such as the production, pricing, sales, or distribution of products.
- Creating and implementing growth strategies.
- Setting key performance goals.
- Hiring key personnel and overseeing training programs.
- Evaluating and deciding upon investments in equipment, infrastructure, and people.
- Reporting key results to senior executives.
- Reviewing financial statements, sales or other performance data to measure productivity.
- Identifying areas needing cost reduction or process improvement.
- Directing sales, marketing, or customer service activities.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
General Manager
Eureka Rebellion Trading
Collingwood, VIC
02.2012 - 02.2016
- Managed staff schedules and budgets for continued productive and profitable company running.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Researched and updated all required materials needed for firm and partners.
- Rotated merchandise and displays to feature new products and promotions.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
National Manager
Moonlight Cinema (AHL)
Melbourne, VIC
05.2010 - 02.2012
- Monitored key performance metrics.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Designed sales and service strategies to improve revenue and retention.
- Optimised staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
- Proactively identified and solved complex strategy problems that impact sales management and business direction.
- Assessed employee performance and developed improvement plans.
- Completed financial analysis of revenue.
- Held sales coaching sessions.
- Assisted various business groups with document organisation and dissemination during acquisitions.
- Handled marketing creation, design and implementation across company website, external advertising and social media.
Hospitality Consultant
Barmetrix (Canada)
Toronto, Ontario
05.2006 - 04.2010
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Defined clear targets and objectives and communicated to other team members.
- Coordinated site investigations, documented issues and escalated to executive teams as needed.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Managed quality programs to reduce overdue compliance activities.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Education
BBA - Hospitality & Tourism Management
Conestoga College
Waterloo, ON, Canada7 2010
BBA - Event Management
Conestoga College
Waterloo, ON, Canada7 2010
Skills
- Effective leader
- Exceptional interpersonal communication
- Relationship building
- Business development
- Cross-functional team management
- Timeline management
- Project development
- Vendor relationships
- Customer service
- Performance improvements
- Sale expertise
- Strategies and goals
- Budgeting
- Inventory management
- Financial management
- Employee scheduling
- Compensation/benefits administration
- Client account management
- Employee development
- Stakeholder relations
Certification
RMLV
QLD Approved Managers License
QLD Gaming License
NSW Approved Managers License
First Aid Certificate
Food Handlers Certificate
Timeline
Hospitality Manager
Mornington Shire Council
02.2024 - Current
Operations Manager
Royal Hotel
02.2023 - 02.2024
Venue Manager
Kimberley Grande Resort
06.2022 - 01.2023
Marketing Manager /Assistant Manager
AHL Group (Balaclava Hotel)
04.2019 - 11.2022
Multi Venue Manager
Shead Group
09.2017 - 04.2019
General Manager
TB Hotels
02.2016 - 09.2017
General Manager
Eureka Rebellion Trading
02.2012 - 02.2016
National Manager
Moonlight Cinema (AHL)
05.2010 - 02.2012
Hospitality Consultant
Barmetrix (Canada)
05.2006 - 04.2010
BBA - Hospitality & Tourism Management
Conestoga College
BBA - Event Management
Conestoga College
RMLV
QLD Approved Managers License
QLD Gaming License
NSW Approved Managers License
First Aid Certificate
Food Handlers Certificate
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