Anthony Bacon
Cannonvale,QLD
Summary
Motivated Supervisor focused on meeting customer / stakeholders expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining and prioritizing work orders.
In my role on hamilton island , I Supervised a team of diverse maintenance workers on a remote island .From subject matter experts (plumbers , electricians and hvac) down to groundsmen and handymen. I collaborated with different departments (food and beverage ,housekeeping , property management teams and stakeholders to complete our target's / goals and work order commitments, together in a safely and timely manner.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mine Site Plumber
Ventia
07.2024 - Current
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Eliminated risks by correctly identifying potential safety hazards.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Filled pipe systems with water and air to determine location of leaks.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- prioritise work orders
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
Leading Hand Supervisor Plumber
Hamilton Island Enterprises
09.2021 - 06.2024
- Developed a strong rapport with staff members and stakeholders through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating work orders and tasks, closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Trained employees how to fix problems, correct mistakes, and maximize productivity.
- Communicated effectively with clients to identify needs, gather feedback, and provide regular updates on project status.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various departments and clients
- Helped train new employees in safe practices and warehouse procedures.
- Managed multiple projects simultaneously, adhering to strict deadlines without compromising quality or safety standards.
- Ensured adherence to company policies, industry regulations, and best practices throughout all aspects of project management and stakeholders policies
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs of stakeholders
- Provided expert customer service and technical support to clients and stakeholders
- Maintained compliance with company safety policies and called violations to attention of management.
- Kept records accurate and current by documenting movements in company system.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and prioritise recommendations for client's / stakeholders
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Enhanced team productivity by streamlining / prioritise workflow processes and implementing efficient scheduling systems.
Plumber
Hamilton Island Enterprises
12.2020 - 09.2021
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
Apprentice Plumber
Hamilton Island Enterprises
01.2016 - 12.2020
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Followed safety practices and procedures to reduce on-site risks.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Leading Hand Handyman
Hamilton Island Enterprise
06.2016 - 02.2017
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Trained employees how to fix problems, correct mistakes, and maximize productivity.
- Supervised and direct team of handymen professionals in hosturitly/factirys environment.
- hotel/accommodation maintenance checks report conditions and laise with apporate trades to fix any issuses
- identify,plan,implement preventive maintenance schedules
Bricklayer/concrete/fencer
Addison Plant Ltd
01.2010 - 01.2015
- Laid brick for block walls and adhered to local codes and project restrictions.
- Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
- Ensured structural integrity by carefully laying bricks in a consistent and precise manner, according to industry standards.
- Performed building foundation layout with proper use of measuring tools.
- Constructed and repaired brick, concrete block, and stone structures for commercial and residential customers.
Education
Certificate IV - GAS FITTING CERT 4
BIZMATRIX
01.2024
PLUMBING/ DRAINER CERT 3 - PLUMBING AND GAS
Tafe
12.2020
Skills
- Team Development
- Safety Management
- Innovation Skills
- Maintenance understanding and reporting to stakeholders
- Technical problem solving
- Maintenance expertise
- Quality Assurance
- Inventory Control
- Job Planning
- Willing to Learn / listen
- Attention to Detail
- Decision-Making
- Communication within maintenance team and other departments and stakeholders
- Work Order Management/priories
- Vendor Relationship Management
Certification
High risk work licence- EWP and forklift
Full plumbing and drainage licence
Full gas licence
Back flow and tmv certification
White card
First aid/cpr
Live rescue
Timeline
Mine Site Plumber
Ventia
07.2024 - Current
Leading Hand Supervisor Plumber
Hamilton Island Enterprises
09.2021 - 06.2024
Plumber
Hamilton Island Enterprises
12.2020 - 09.2021
Leading Hand Handyman
Hamilton Island Enterprise
06.2016 - 02.2017
Apprentice Plumber
Hamilton Island Enterprises
01.2016 - 12.2020
Bricklayer/concrete/fencer
Addison Plant Ltd
01.2010 - 01.2015
Certificate IV - GAS FITTING CERT 4
BIZMATRIX
PLUMBING/ DRAINER CERT 3 - PLUMBING AND GAS
Tafe
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