Anthony Biolakis
Mickleham,VIC
Summary
Dynamic Technical Sales and Network Engineer with a proven track record at Optical Solutions Australia, excelling in network design and client relationship management. Achieved significant profit margin improvements through strategic project management and tailored technical presentations, driving account growth and enhancing customer satisfaction in competitive markets.
Played a pivotal role in driving a ~350% increase in annual sales revenue, growing from $3.5M to over $12M within six years.
Spearheaded the growth of active networking products to account for 50% of total sales, up from 10%, through targeted strategies and market expansion initiatives.
Well versed in leading networking technologies, including HP, Cisco, Ruckus, ZyXEL, and many more (See Certification & Licensing Section for more details).
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Sales / Network Engineer
Optical Solutions Australia
Port Melbourne, VIC
07.2016 - Current
- Design future-proof passive networks for greenfield sites that will support today's and tomorrow's active network technologies.
- Advise and assist national sales teams with product selections and engineering designs to cater to customer-specific network challenges.
- Design and implementation of state-of-the-art network technologies, including GPON, XGSPON, 1G/2.5G/10G/40G Fibre and Copper Switching, 4G/5G Cellular, Point-to-Point/Point-to-Multipoint 5G and 6G Wireless, Traditional 2.4G/5G/6G Wi-Fi, CCTV, VOIP, IP Video, IP Telephony, etc.
- Design, configure, and maintain active copper and fiber optic networks for best-in-class facilities, including residential communities, retirement villages, hotel chains, the Department of Defence, and other high-end clients.
- Head an internal research department to identify new potential markets and develop solutions to cater specifically to our market demographic.
Internal Account Manager
Optical Solutions Australia
Port Melbourne, VIC
08.2011 - 07.2016
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Collaborated with internal departments such as marketing, technical support, billing and operations teams to ensure customer satisfaction goals were met or exceeded.
- Created customized presentations for clients to demonstrate the value of our products and services.
- Assisted in developing customer service policies that improved communication between customers and the organization.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
State Manager - Data & Communications
Ideal Electrical Suppliers
South Melbourne, VIC
07.2009 - 08.2011
- Leading, motivating, and developing a team of 30 Branch Managers through observation, feedback, and coaching at the regional level, and a team of 5 at the branch level.
- Ongoing training for managerial and retail staff to ensure that all internal control procedures are adhered to at all times.
- Analyzing the work performance of the team in order to identify better ways to perform tasks. Collaborating on ideas to make systems and processes more effective.
- Effective management of staff resources so that day-to-day operational procedures are adhered to.
- Contributing ideas to make systems and processes more effective, therefore creating business efficiencies.
- Providing input to the development of the State Office's operational plan.
- Ensuring team members are accountable by clearly defining their responsibilities and identifying areas for improvement.
- Collate and utilize operational data for the purpose of tracking branch(s) performance and identifying opportunities to improve product marketing.
Education
Bachelor of Communication Studies -
University of New England
Sydney, NSW03-2005
Skills
- Network design
- Fiber optic design
- Project management
- Sales support
- Technical presentations
- Client relationship management
- Product knowledge
- Sales quota achievement
- Technical sales
- Customer service
- Sales reporting
- Account growth management
- Revenue forecasting
- Competitor analysis
- Event planning
- Trade show representation
- Technical product sales
- Lead prospecting
- Remote sales
- Data analysis
- Strategic planning
- Relationship building
Affiliations
- Keen interest in electronics, fault diagnosis and repair, and the preservation of hardware no longer in circulation
- Interest in VR technologies and software development
- Enjoy fishing, traveling, and history
Accomplishments
- Have achieved a 24-year working career across mainly two companies, working for 10 years at Ideal Electrical, and 14 years at Optical Solutions Australia;
- Received multiple promotions over my working career in recognition of hard work and dedication.
Certification
- Open Cablers Licence
- HP trained in Aruba and Comware (H3C) switching technologies
- Cisco Networks Trained
- Ruckus Wireless Certified (Ruckus Big Dog Certification)
- Ruckus Brocade Certified (Ruckus Big Dog Certification)
- ZyXEL Networks Certified in GPON, Firewalls, Wireless & Switching
- Calix Networks Certified
- Grandstream Networks Certified
- Beijer/Korenix Network Certified
- Teltonika Networks Certified
- RADWIN Networks Certified
- Nokia Networks (GPON/XGSPON Certification in Progress)
Languages
English
Native/ Bilingual
Greek
Professional
Japanese
Elementary
References
References available upon request.
Timeline
Technical Sales / Network Engineer
Optical Solutions Australia
07.2016 - Current
Internal Account Manager
Optical Solutions Australia
08.2011 - 07.2016
State Manager - Data & Communications
Ideal Electrical Suppliers
07.2009 - 08.2011
Bachelor of Communication Studies -
University of New England
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