Anthony Cornell
Perth,WA
Summary
Knowledgeable Utility Worker skilled in cleaning, sanitizing, and maintaining domestic and commercial areas. Experience in the hospitality industry with a wide range of skills including bar, restaurant, banquets, and kitchen. Positive, self-motivated team player, with strong organizational skills eager to secure an entry-level utility position. Ready to help the team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Lanna Cleaning Group
03.2015 - 10.2023
- Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices, and other common areas in commercial buildings.
- Cleaned and maintained residential properties.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Used vacuum and shampooers to clean carpeted areas in residential, offices, lobbies, and corridors.
- Maintained floor cleaning and waxing equipment.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Interacted well with customers to build connections and nurture relationships.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements, and equipment operation.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Achieved higher employee retention rates by fostering a positive work environment.
Business Manager
Regents Perth
01.2014 - 03.2019
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with the hiring process and training of new employees.
- Processed vital documentation, completed forms, and obtained appropriate insurance verification and authorization for services.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Set clear sales goals to identify activities and behaviors to advance the sales process and close deals.
Accounts Manager
Scarborough Toyota
01.2009 - 07.2014
- Achieved sales targets consistently through strong product knowledge and persuasive presentation skills.
- Enhanced client retention through consistent communication, relationship building, and tailored financial advice.
- Provided exceptional customer service, resulting in numerous referrals and repeat business from satisfied clients.
- Established a positive team environment by mentoring junior colleagues on best practices in finance sales techniques.
- Ensured compliance with industry regulations by staying up-to-date on changes and incorporating them into daily practices.
Education
Hospitality And Tourism - Hospitality And Tourism
TAFE Carine
Perth, WA1990
High School Diploma -
Hampton Senior High School
Morley, WA09.1987
Skills
- Equipment Safety
- Facility Maintenance
- Teamwork abilities
- Commercial and domestic Cleaning
- Food Preparation and handling
- Cleaning and Sanitization
- Hospitality Services including kitchen, bar and restaurant
- Multitasking
- Customer Service-Focused
- Health and Safety Compliance
- Dining Room Management
- Effective Communication
Certification
White Card
Responsible Service of Alcohol Certificate
Food Handling Certificate
Food Safety Supervisor Certificate
National Police Clearance
WA Drivers Licence C
REFEREES
Cmdr Shane Savy
Royal Australian Navy
PH: 0407 680242
Jintana Buakrai
Lanna Cleaning Group
PH: 0478 382 461
Timeline
Operations Manager
Lanna Cleaning Group
03.2015 - 10.2023
Business Manager
Regents Perth
01.2014 - 03.2019
Accounts Manager
Scarborough Toyota
01.2009 - 07.2014
Hospitality And Tourism - Hospitality And Tourism
TAFE Carine
High School Diploma -
Hampton Senior High School
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