Hands-on Building Manager with exceptional knowledge of maintenance and repair work. Highly trained team player with strong decision-making skills.
Overview
5
years of professional experience
Work History
Strata Plan
Building Manager
11.2022 - Current
Job overview
Delivering strong customer service towards residents, contractors and Owners Corporation,
Managing on site cleaners and contractors to ensure work has been done to standard,
Obtaining contractors insurances when working at the building,
Monitoring all internal and external work for building and in private lots,
Liaise with Owners Corporation, Committee and contractors relating to any issues in the building,
Oversee management of the building including assets, facilities and cleaners,
Managing residents move in or out request and providing assistance to ensure their move is smooth as possible,
Educating residents in the building by sending frequent emails to remind them about the Owners Corporation Rules and upcoming projects,
Issuing breach notices to residents if they are in breach of the Owners Corporation Rules and notifying the Owners Corporation what has occurred,
Performing daily walkthrough of the building and checking the mechanical equipment is working accordingly and reporting any issues to the relevant contractor to get the issues rectified,
Providing a Building Managers report to discuss at the Committee meeting,
Providing quotes to the Committee based on maintenance, contracts and or upgrades in the building,
Working independently and collaboratively in a team environment,
Self-motivated, with a strong sense of responsibility,
Managing multiple projects at the same time,
Proven ability to learn quickly and adapt to new situations,
Worked effectively in fast-paced environments,
Demonstrated respect, friendliness and willingness to help wherever needed,
Passionate about learning and committed to continual improvement,
Used critical thinking to break down problems, evaluate solutions and make decisions.
Watergate
Building Manager
04.2022 - 11.2022
Job overview
Responsible for day-to-day management, and operation of the building complex,
Monitor all building systems including access control and CCTV,
Driving continuous improvement of the facility by putting recommendations forward to the Committee,
Maintaining a good working relationship with all stakeholders,
Effective leadership towards staff to ensure high standards have been met,
Manage maintenance manager, cleaners, security and contractors,
Provide Committee feedback based on contractor's performance,
Obtaining Public Liability and Work Cover insurance from contractors to ensure the safety standards have been met.
Reviewing contractor's work before proceeding with payment,
Reviewed contracts and negotiated before renewal,
Carrying out daily site inspections and identify any issues while notifying the relevant contractor,
Arrange quotes based on the committee requirements on items that need to improve,
Prepare Building Managers report and present it at the Committee meeting,
Identifying hazards, and risks that can harm employees or residents while controlling the risk to prevent injury,
Assisted with cladding project by sending correspondence to advise residents about the upcoming works,
Communicated effectively with residents, Owners Corporation, and contractors.
Connect Facilities
Building Manager
06.2021 - 03.2022
Job overview
Managed three (3) buildings across 2 in North Melbourne and 1 in Docklands,
Worked with different Owners Corporations and committees.
Managed operations, maintenance, and improvement of each of building,
Performed regular inspections of each of the building and notifying contractors if an issue occurs,
Presenting a Building Managers Report for each of the 3 buildings while discussing issues which has been identified and items which needs approval,
Communicated effectively with residents, Owners Corporation, and contractors,
Resolving conflicts by providing a solution to assist with the issue the resident is facing,
Reviewing contractor's work which is done at a high standard before proceeding with payment.
Identifying defects in the building which need addressing by the builder,
Reduced budgetary expenditures by effectively negotiating contracts,
Review CCTV footage for any incidents that had occurred,
Arrange quotes based on the Committee requirements on items that need to improve within the building.
Australian Property Management
Assistant Building Manager
01.2021 - 06.2021
Job overview
Working collectively with the Building Manager, Owners Corporation, and Committee,
Provided support to the Building Manager,
Communicated effectively with residents, colleagues, and contractors,
Worked productively in a team,
Inspect the building to identify necessary repairs,
Put together car park and parcel procedures for residents to follow,
Participated in regular meetings with the Committee on what items need to be improved in the building,
Keeping residents, Committee and Owners Corporation updated with regular communication,
Reporting defects to the builder to rectify,
Reviewed CCTV when an incident occurs.
Program swipe cards and remotes for residents.
Organising contractors to rectify issues around the building,
Resolving complaints diplomatically.
Facility Management Victoria
Building Manager
10.2018 - 12.2020
Job overview
Managed operations, maintenance, and improvements,
Performed regular inspections of the building,
Managed and scheduled contractors for general maintenance, major repairs, and remodeling projects,
Working collectively with Owner's Corporation, Committee, residents, and contractors,
Implementing gym rules and procedures for residents to follow,
Strong communication by informing residents of upcoming projects,
Arrange quotes based on Committee requirements on items that need to improve within the building,
Project managed security upgrades and facade repairs,
Inducted contractors while obtaining a copy of their work cover and public liability,
Resolving complaints in a diplomatic manner,
Prepare Building Manager's report to present to the Committee on items that needs improvement and issues that has recently occurred,
Maintaining a good working relationship with all stakeholders.
Facility Management 1
Building Manager
03.2018 - 10.2018
Job overview
Performed regular inspections of building and identify necessary repairs that need to be auctioned,
Identifying defects in building and communicating to the builder to rectify,
Communicate effectively with residents, contractors and Owners Corporation,
Financial operations include coding and sending invoices to finance department to be processed after work has been completed,
Implemented rules and procedures for staff and residents to follow,
Developed and maintained positive working relationship with residents, contractors, Owners Corporation and Committee,
Followed standards and procedures to maintain safe work environment,
Conducted regular meetings with staff on how to improve their service while identifying issues to maximise productivity,
Resolving complaints in a diplomatic manner,
Testing Pool and spa twice a day to meet compliance,
Overseeing contractors and inspecting completion of work,
Driving continuous improvement of the facility by putting recommendations forward to the Committee.