Hardworking and dedicated individual keen to learn and adapt to new challenges. Sustained success in operational roles in high pressure, dynamic environments.
Overview
17
17
years of professional experience
Work History
Works Program Lead (Gas)
AusNet
02.2024 - 06.2024
Responsible for overseeing the safe delivery of minor capital projects and field programs (gas meter replacement, and gas meter reading) through Principal Contractor.
Manage budgeting, forecasting, billing and insight reporting of said projects.
Gas Controller and Network Dispatcher
AusNet
03.2017 - 02.2024
Monitoring and controlling the gas distribution network for Western Victoria via SCADA system
Alarm management and response to resolve issues on the network
Analyzing network trends to improve efficiencies and identify problems.
Network Dispatcher
AusNet
07.2014 - 03.2017
Issuing gas and electricity faults to field resources for attendance and rectification using GE PowerOn systems
Managing and utilizing large amounts of crews/resources to ensure all emergencies and faults are attended to safely and in a timely manner.
Faults Team Leader
AusNet
10.2013 - 07.2014
Leading a team of faults call takers
Controlling phone IVR system and resolving escalated complaints.
Faults Consultant
AusNet
08.2011 - 10.2013
Taking gas and electricity faults and emergencies phone calls
Accurately recording and submitting fault information for field crews to attend.