Anthony Douglas
Nambour,QLD
Summary
Knowledgeable Administration Officer with remarkable skills in organizing, communicating and problem-solving. Well-versed in records maintenance and schedule management with expertise in delegating tasks to optimize office team performance. Punctual and driven with strong proficiency in Simpro, Outlook and MS Suite.
Overview
11
11
years of professional experience
Work History
Administration /Contract Administrator
Electrotek Qld Pty Ltd
North Lakes, QLD
03.2022 - Current
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Managed projects in alignment with time, budget and quality requirements.
- Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Updated databases with new customer contact details or changes in existing accounts.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Scheduled regular maintenance checks on office equipment such as computers or printers.
- Organised team building activities for employees across various departments.
- Responded to queries raised by customers via email or social media channels in a professional manner.
Customer service representative
Pacreo
Kippa Ring
02.2021 - 03.2022
- General reception duties including front of office station
- First point of contact sales and phone sales
- Raising orders, quoting, invoicing customers and suppliers
- Scheduling technicians and supplier liaising
- Delivering required goods using mesh and box type trailers
- Manual loading of heavy equipment
- Forklift operation.
Warehouse Staff
Logical Staffing Solutions
05.2020 - 07.2020
- Loading and unloading trucks
- Salvage operations
- Forklift operation.
Armed Cash in Transit
Security Specialists Australia
03.2019 - 05.2020
- Moving and handling large quantities of cash
- Customer service
- Operation and maintenance of weaponry.
Sales / Receiving
Total Tools
Brendale
04.2018 - 02.2019
- Professional customer service
- Receiving and documenting stock
- Forklift operation.
Artilleryman
Australian Defence Force
01.2013 - 12.2017
- Maintain compliance with government privacy and confidentiality policies
- Liaise with colleagues and management
- Maintain excellent workplace safety awareness and adherence to WHS policies and procedures
- Maintain and re-supply utilities and commodities for team
- Operate and maintain a variety of military vehicles, machinery and equipment
- Participate in training including teamwork, communication, leadership skills and first aid.
Education
Skills
- Administrative Support - Email and Phone
- Calendar Management
- Database Management
- Customer Relations
- Schedule Management for a small team
- Credit and Collections
- Contract Negotiations
- Monthly audit and invoicing
Contract Administration Cadet
- Luca - 7 Douglas Street, Coolangatta - Finished Jan 2024
- Augusta & Florence - 4 First Avenue, Burleigh Heads
- Brickworks - 114 Mina Parade, Alderly
Affiliations
- Muay Thai (Vice Training Center - Nambour)
- Hiking (With my 2x German Shepherds)
- Gardening
Languages
English
Full Professional
Spanish
Limited
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Administration /Contract Administrator
Electrotek Qld Pty Ltd
03.2022 - Current
Customer service representative
Pacreo
02.2021 - 03.2022
Warehouse Staff
Logical Staffing Solutions
05.2020 - 07.2020
Armed Cash in Transit
Security Specialists Australia
03.2019 - 05.2020
Sales / Receiving
Total Tools
04.2018 - 02.2019
Artilleryman
Australian Defence Force
01.2013 - 12.2017
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