Anthony Freestone
Lancefield ,VIC
Summary
Waiter/Bartender with experience in fast-paced environments. Enhances guest experiences through attentive service and effective complaint resolution. Demonstrates strong time management and order accuracy, boosting customer satisfaction. Collaborates effectively with team members to support business success.
Overview
3
3
years of professional experience
Work History
Retail Worker
Coles
Woodend, VIC
01.2026 - 08.2026
- Maintained cleanliness and organization of store shelves and displays.
- Collaborated with team members to manage inventory levels effectively.
- Processed stock deliveries and ensured proper storage protocols were followed.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Waiter/Bartender
Tooborac Hotel and Brewery
Tooborac, VIC
01.2024 - 03.2026
- Provided attentive service to guests in a fast-paced restaurant environment.
- Coordinated table settings and maintained cleanliness throughout dining areas.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Handled customer inquiries and resolved issues to enhance guest experience.
- Trained new waitstaff on service standards and restaurant procedures.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Took orders from customers accurately and efficiently.
- Checked with customers to ensure that they were enjoying their meals.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted guests and answered questions about menu items.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Replenished condiments, silverware, napkins. as needed during meal services.
Education
High School Diploma -
Sacred Heart College
Kyneton11-2025
Skills
- Customer service
- Team collaboration
- Time management
- Order accuracy
- Food safety practices
- Communication skills
- Strong multitasking
- Calm demeanor
- Table setting
- Complaint resolution
- Food handling safety
- Effective customer upselling
Reference
- Alex Shennan - 0403430040
Timeline
Retail Worker
Coles
01.2026 - 08.2026
Waiter/Bartender
Tooborac Hotel and Brewery
01.2024 - 03.2026
High School Diploma -
Sacred Heart College