ANTHONY FRIMPONG BOATENG
Point Cook,Australia
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating, and executing successful production strategies.
Overview
12
12
years of professional experience
1
1
Language
Work History
OPERATIONS MANAGER
Q3 LIMITED
04.2022 - 03.2024
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Purchase materials, plan inventory, and oversee warehouse efficiency
- Help the organization's processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Find ways to increase quality of customer service
- Directed operations staff by providing guidance, training, and support in order to meet company objectives
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
HEAD OF OPERATIONS
TF FINANCIAL SERVICES
ACCRA
09.2020 - 03.2022
- Manage and develop Operational Finance team, providing direction and influence that ensures team has the required capacity, capability, resilience, processes, and systems to deliver its objectives
- Provide expert financial advice at a strategic level, including on complex financial matters
- Provide oversight of an effective and robust financial internal control environment
- Build develop and maintain good working relationships with key stakeholders including Home Office, Government Internal Audit Association (GIAA), the National Audit Office (NAO) and others
- Conducted regular meetings with department heads to review progress towards operational goals
- Negotiated contracts with vendors and suppliers to secure competitive pricing
- Recruited, hired, trained, coached, evaluated, and terminated personnel as necessary
- Ensured compliance with applicable laws, regulations and industry standards.
OPERATIONS DIRECTOR
GCB BANK LIMITED
ACCRA
01.2017 - 08.2020
- Establish and review key operational risk indicators/key control standards and formulate action plans to minimize Bank's exposure to fraud and losses
- Manage Bank's operational risk exposure by supporting Business to identify areas of operational risk exposure and by developing and implementing corrective action
- Design, develop and keep updated Banks' Operations Manual and ensure compliance to all operational guidelines, processes, and procedures
- Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls
- Ensure compliance with Regulatory requirements relating to Banking Operations
- Ensure that effective documentation is in place, in form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service
- Manage Banking Operations Department (staff and budget)
- Reviewed purchase orders for accuracy before authorizing payment for materials or services used in operations
- Conducted periodic reviews of staff performance against set goals and objectives in order to assess progress
- Developed strategic plans for expanding operations into new markets or introducing new products and services.
OPERATIONS MANAGER
AGRICULTURE DEVELOPMENT BANK (ADB)
ACCRA
09.2014 - 08.2016
- Manage personnel and resources to ensure efficient operations
- Review performance metrics and financial data to assess operational effectiveness and suggest improvements
- Ensure compliance with organizational standards as well as federal, state, and local regulations
- Lead team building and staff development activities
- Identify, prioritize, and resolve customer service and operational issues
- Monitor customer feedback and recommend strategies to improve customer experience
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities
- Performed cost analysis for various projects to determine budget requirements.
HUMAN RESOURCE ASSISTANT
OKO NO ENTERPRISE
ACCRA
01.2012 - 07.2014
- Managed day-to-day activities of enterprise
- Supervised inflow and outflow of equipment
- Assisted in training and recruitment of employees
- Assisting with marketing company's products, carrying out weekly risk assessments on operations
- Managing welfare of employees.
OPERATIONS DIRECTOR
VOLUNTEERS GHANA
ACCRA
03.2013 - 02.2014
- Managed operations of NGO
- As team, were going to northern region during semester breaks to help teach students in those deprived communities
- Created reports detailing operational performance metrics such as cost savings, production output
- Reviewed purchase orders for accuracy before authorizing payment for materials or services used in operations
- Developed and implemented operational strategies to improve efficiency and reduce costs
- Identified areas where additional resources may be required due to increased demand or changing conditions.
Education
Diploma in First Aid & Safety -
Alison
05.2024
Certificate in Forklift Operator Training -
Alison
05.2024
Diploma in Project Management -
Alison
10.2023
Diploma in Workplace Safety and Health -
Alison
10.2023
Diploma in Operations Management -
Alison
03.2023
ISO 14001:2015- Environmental Management Systems -
Alison
02.2023
ISO 9001:2015- Quality Management Systems -
Alison
02.2023
Master of Business Administration (MBA) in Finance -
Coventry University
03.2020
Diploma in Financial Management -
International Business Management Institute
04.2018
Certificate- Fundamentals of Starting and Running a Business -
Young African Leaders Initiative (YALI), USA
02.2016
Certificate- Fundamentals of Business Expansion -
Young African Leaders Initiative (YALI), USA
02.2016
Certificate- Strategies for Personal Growth and Development -
Young African Leaders Initiative (YALI), USA
02.2016
Certificate- Management Strategies for People and Resources -
Young African Leaders Initiative (YALI), USA
02.2016
Certificate- Workforce Collaboration and Development -
Young African Leaders Initiative (YALI), USA
02.2016
Certificate- Understanding Climate Change -
Young African Leaders Initiative (YALI), USA
02.2016
Bachelor of Arts in Psychology -
University of Ghana
05.2015
West African Secondary Schools Certificate Examination (WASSCE) -
SEKONDI COLLEGE
06.2011
Skills
- Operations Management
- Strategic Planning
- Team Leadership and Development
- Process Improvement and Implementation
- Change Management and Innovation
- Communication and Interpersonal Skills
- Problem-Solving and Analytical Skills
- Financial Management and Budgeting
- Data Analysis and Reporting
- Microsoft Office Applications
- Risk Management and Compliance
- Project Management
- Performance Management and Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References Available upon request
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
RemoteHybridOn-SiteImportant To Me
Company CulturePaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPaid time offCareer advancementWork-life balanceTimeline
OPERATIONS MANAGER
Q3 LIMITED
04.2022 - 03.2024
HEAD OF OPERATIONS
TF FINANCIAL SERVICES
09.2020 - 03.2022
OPERATIONS DIRECTOR
GCB BANK LIMITED
01.2017 - 08.2020
OPERATIONS MANAGER
AGRICULTURE DEVELOPMENT BANK (ADB)
09.2014 - 08.2016
OPERATIONS DIRECTOR
VOLUNTEERS GHANA
03.2013 - 02.2014
HUMAN RESOURCE ASSISTANT
OKO NO ENTERPRISE
01.2012 - 07.2014
Diploma in First Aid & Safety -
Alison
Certificate in Forklift Operator Training -
Alison
Diploma in Project Management -
Alison
Diploma in Workplace Safety and Health -
Alison
Diploma in Operations Management -
Alison
ISO 14001:2015- Environmental Management Systems -
Alison
ISO 9001:2015- Quality Management Systems -
Alison
Master of Business Administration (MBA) in Finance -
Coventry University
Diploma in Financial Management -
International Business Management Institute
Certificate- Fundamentals of Starting and Running a Business -
Young African Leaders Initiative (YALI), USA
Certificate- Fundamentals of Business Expansion -
Young African Leaders Initiative (YALI), USA
Certificate- Strategies for Personal Growth and Development -
Young African Leaders Initiative (YALI), USA
Certificate- Management Strategies for People and Resources -
Young African Leaders Initiative (YALI), USA
Certificate- Workforce Collaboration and Development -
Young African Leaders Initiative (YALI), USA
Certificate- Understanding Climate Change -
Young African Leaders Initiative (YALI), USA
Bachelor of Arts in Psychology -
University of Ghana
West African Secondary Schools Certificate Examination (WASSCE) -
SEKONDI COLLEGE
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