Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANTHONY HARRISON

Yarrabilba,QLD

Summary

High-Energy Steward focused on promoting customer satisfaction through exceptional service and maintaining outstanding presentation.

Overview

18
18
years of professional experience

Work History

Relief Supervisor/Duty Manager

Spirit of Tasmania
12.2007 - Current
  • Operation of bars and restaurants
  • Cash management and float counting
  • Liaising with managers, customers and crew
  • Complying with HACCP procedures
  • Evacuation training
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Food and Beverage, O’Brien Group Australia
08.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Inbound Call Operator

Excelior – Telstra
06.2006 - 12.2007
  • Receiving customer Calls
  • Providing customer advice

Foreign Exchange Teller

American Express
02.2005 - 06.2006
  • Buying and selling foreign currencies
  • Travel advice
  • Upselling of travel accessories
  • Cash management
  • Currency ordering
  • Western Union Money Transfer
  • Certificates/Training
  • RSG 2021
  • Covid-19 Infection control 2021
  • Barista 2021
  • Certificate III Food Production 2020 White Card 2020 RSA 2019

Education

Responsible Service of Gaming

Eot.edu.au
Brisbane
08.2021

Barista

Barista Basics Coffee Academy
Brisbane
04.2021

Resposible Service of Alcohol

Eot.edu.au
Brisbane
08.2019

Year 10 -

Reece High School
1991

Skills

  • Exceptional customer service
  • Excellent communicator
  • Reliable
  • Team work
  • Friendliness
  • POS Transactions

Timeline

Food and Beverage, O’Brien Group Australia
08.2019 - Current

Relief Supervisor/Duty Manager

Spirit of Tasmania
12.2007 - Current

Inbound Call Operator

Excelior – Telstra
06.2006 - 12.2007

Foreign Exchange Teller

American Express
02.2005 - 06.2006

Responsible Service of Gaming

Eot.edu.au

Barista

Barista Basics Coffee Academy

Resposible Service of Alcohol

Eot.edu.au

Year 10 -

Reece High School

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