Anthony Hope
Geelong,VIC
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support.
Overview
30
30
years of professional experience
Work History
Disability Support Worker
Aruma Services
05.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Adhered to company requirements for patient interactions and care standards.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
Racking Installer
National Racking Solutions
01.2018 - 12.2022
- Inspected installations to check for functionality and maintain customer satisfaction.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Ticketing attendant
Kryal Castel
01.2017 - 12.2017
- Customer Service, Retail shop, Coordinate shifts
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Drug and Alcohol Worker
Raymond Hadar Clinic
01.2013 - 01.2016
- Ensure quality advice and assistance is maintained at all times with customers and work colleagues, Ability to work as a team player, Case Management and strategies, High level of motivation and organisational skills, displaying initiative, Run therapy sessions
Senior Hairdresser
So Hair Cutters
01.2011 - 01.2012
- Train and Mentor Junior staff, High level of communication skills, Market to prospective clients, High standards of customer service, Excellent product knowledge, High level of motivation and organisational skills
Manager
Pony Hair
01.2009 - 01.2011
- Build up clientele from scratch, Resale logistics and cash-wrap, High level of communication skills, Market to prospective clients, High standards of customer service, Excellent product knowledge, High level of motivation and organisational skills
Senior Hairdresser
Frankel Hairdressing
01.2008 - 01.2009
- Senior Colourist, Ability to build up own clientele, Team Player, High level of motivation and organisational skills, High level of communication skills, Ability to meet targets, Coach and Mentor junior staff
Manager
Kyzan Hairdressing
01.2000 - 01.2008
- Ability to build up clientele from scratch, Manage a team of 4 people, Ensure daily tasks are performed to a satisfactory level, Coach and mentor new and existing staff, Manage recruitment and performance management
Senior Hairdresser
Wicked Hair
01.1998 - 01.1999
- Ability and competence to build up clientele from scratch, Ensure quality advice and assistance is maintained at all times with customers and work colleagues, Excellent product knowledge, Displaying a high standard and innate talent with cutting an colour, Ability to work as a team player, High level of motivation and organisational skills, displaying initiative, Friendly and helpful phone manner
Apprentice to Senior Hairdresser
Masen’s Hairdressing
01.1994 - 01.1998
- Ability to effectively manage own clientele, Ensured quality customer service was maintained at all times, Training and skilling of junior staff, Artistic flare in cutting, colour and hair-up, Ability and competence to undertake all aspects of hairdressing, Ability to work as a team player, High level of motivation and organisational skills, demonstrating initiative, Friendly and helpful phone manner, Excellent product knowledge, assisted in consultancy for Goldwell
Education
High School Diploma -
Mitcham High School
Melbourne, VICCertificate in Hairdressing - Hairdressing
Hairdressing Academy
MeobourneCertificate IV - Mental Health
Gordon Institute of TAFE
Geelong, VICSkills
- Microsoft Word
- Microsoft Outlook
- Microsoft Internet Explorer
- Microsoft Excel
- Professional and personable
- Effective Planner
- Well organised, focused and structured
- Strong communication skills
- Empathetic, people oriented, fair
- Results focused
- Strong Management skills
- Strategic planning
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Disability Awareness
- Relationship Building
- Documentation skills
- Client Confidentiality
- Disability Services
- Computer Skills
- Health and safety
- Emotional Support
- Transportation Assistance
Awards Certificates Achievements
- Certificate in Hairdressing
- Certificate in Colour
- Cert IV Mental Health(Study ongoing)
Education - Secondary
Malluana College, completed Year 11/VCE
Timeline
Disability Support Worker
Aruma Services
05.2023 - Current
Racking Installer
National Racking Solutions
01.2018 - 12.2022
Ticketing attendant
Kryal Castel
01.2017 - 12.2017
Drug and Alcohol Worker
Raymond Hadar Clinic
01.2013 - 01.2016
Senior Hairdresser
So Hair Cutters
01.2011 - 01.2012
Manager
Pony Hair
01.2009 - 01.2011
Senior Hairdresser
Frankel Hairdressing
01.2008 - 01.2009
Manager
Kyzan Hairdressing
01.2000 - 01.2008
Senior Hairdresser
Wicked Hair
01.1998 - 01.1999
Apprentice to Senior Hairdresser
Masen’s Hairdressing
01.1994 - 01.1998
High School Diploma -
Mitcham High School
Certificate in Hairdressing - Hairdressing
Hairdressing Academy
Certificate IV - Mental Health
Gordon Institute of TAFE
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