Anthony Huynh
Brisbane,QLD
Summary
Resourceful Retail Attendant with experience in customer service, product display and inventory management. Demonstrated expertise in sales growth through innovative merchandising techniques and exceptional customer interaction skills. Enhanced store reputation by providing consistent high-quality service to patrons. Committed to making positive impact on team performance and overall retail environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sense of Taste Retail Attendant
Xander Barnard
Brisbane, QLD
12.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Stock Management: Managed inventory by restocking shelves, ensuring products were properly labeled, and conducting regular stock take checks.
- Gained in-depth knowledge of the products sold, including wine, beer, spirits, and mixers, to offer expert advice on pairing, tasting, and the latest trends in the beverage industry.
- identified customer needs and recommend relevant products, which resulted in consistent upselling.
Bakery Manager
Phat Huynh
Brisbane, QLD
10.2014 - Current
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Managed customer service, addressing complaints and ensuring high satisfaction levels with bakery products and services.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Counted and balanced registers.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
Education
Bachelor of Buisness - Accounting
Queensland University of Technology
BrisbaneSkills
- Problem solving
- Sales strategies
- Team leadership
- Goal driven
- Teamwork and collaboration
- Positive customer engagement
- Decision-making
- Market analysis
Certification
- Diploma of Business, 2020
- Certificate II and III in Active Volunteering, 2019
- RSA Certificate, 2019
- Certificate II in Electrotechnology, 2019
- FBPFYSY1002 Follow Work Procedure to Maintain food safety, 2023
Timeline
Sense of Taste Retail Attendant
Xander Barnard
12.2024 - Current
Bakery Manager
Phat Huynh
10.2014 - Current
Bachelor of Buisness - Accounting
Queensland University of Technology
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