ANTHONY KOFI NORMAN

Currently enrolled in a Bachelor of Social Work program at Victoria University, building on experience in Disability Support and Community Sector Management. Core competencies include client-centered care, cultural competence, trauma-informed approaches, and effective communication with diverse communities. Focused on transitioning into social work to advocate for vulnerable groups, especially those facing disability and cultural challenges. Compassionate healthcare social worker with background in providing support and guidance to patients navigating complex health systems. Skilled in developing personalized care plans, coordinating with multidisciplinary teams, and advocating for patient needs. Proven ability to improve patient outcomes through effective communication, resource coordination, and emotional support. Demonstrated impact in enhancing patient satisfaction and facilitating community resources access.

• Academic excellence in social work, 2024: consistently achieved strong academic results, particularly in key units such as working ethically in Aboriginal communities, working with individuals and families, qualitative social research methods, and social policy. Recognised for contributions to group projects that focused on inclusive, culturally sensitive approaches to client care
• Professional Excellence in Disability Support, 2019–Current, Successfully completed advanced training in complex care, including catheter and PEG tube feeding, diabetes and bowel management, pressure and chronic wound care, and epilepsy management. Consistently recognised for delivering high-quality, specialized care that improved client outcomes and ensured a safe, supportive environment for individuals with complex needs
• Commercial Grower of the Year Award, 2017, Achieved this accolade while serving as a Chicken Farm Manager, reflecting excellence in agricultural operations and team leadership.

• Melinda A. Penn, Site Manager, Blairlogie Living and Learning Inc., Cranbourne South, VIC, 0497 200 387, Melinda.Penn@blairlogie.org
• Salma Ahmadi, Programs Coordinator & Social Prescribing Programs Lead, Springvale Neighbourhood House, Springvale, VIC, (03) 9548 3972, 0477 681 858, socialprescribing@snh.org.au
• Peter Kalathas, Social Work Field Educator, Victoria University, Melbourne, VIC, 0417 394 742, Peter.Kalathas@vu.edu.au

• Australian Association of Social Workers (AASW), Student Member
• Health and Community Services Union (HACSU), Member

Social Work Placement 1, Springvale Neighbourhood House, Springvale, VIC, 04/01/24, 07/31/24, 500, Being part of the Finding Solutions and Creating Connections teams, supported individuals at risk of homelessness, particularly those affected by mental ill-health and family violence. Provided crisis intervention and housing advocacy through intensive Support Coordination, goal-oriented case management and assertive outreach at Public Housing sites. Coordinated food distribution in partnership with a local food bank while adhering to trauma-

informed and strengths-based practices within the organization’s Healing Oriented Framework., Crisis intervention, Case management, Trauma-informed care, Advocacy for housing support. Second Placement  at Community Abundance Inc.