Anthony Lazzam
Caves Beach ,NSW
Summary
Scenic Drive, Caves Beach,, Newcastle, 2281, Australia ABOUTME I am 40 years of age safety conscious and reliable working in retail for coles supermarkets and butcher shops over the last 24 years through out my 15 years at coles i have grown with experience and gained sound knowelledge through out multiple stores and departments where i have established a good sense for team building i am currently looking to grow in my career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store support manager
Coles
10.2022 - Current
- I am currently appointed store support where i lead the entire store of 180 team members where i perform duties in accordance with applicable standards, procedures & policy's, people safety, compliance comericals customer complaints and regulatory guidelines to promote a safe working environment .
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
Dry Goods Manager
Coles
05.2021 - 10.2022
- I was appointed Dry goods in 2021 where i oversaw the entire stock management process, including receiving incoming mechanise self replenishment where i conduct daily tours to access and remedy factors such as cleanliness, inadequate stock levels and poor merchandising
- Responsibilities for this role include planning, rostering, predicicting and forcasting sales, training, teammanagment, planned merchandising with other companies, layouts and availability for the department
Fresh training manager
Coles
01.2020 - 05.2021
- In my time in jewellstown we won store team of the year 2021 in this time i caretaked this as store manager for a month
- My role i was responsible for leading the four fresh departments and store 2IC when i was appointed in this store the renovation was just starting and transitioning to format c store which was the first in Newcastle i had to rebuild the whole team train coach and develop as these team members only worked in one fresh department each we had a low risk audit with nil findings
online manager
Online , Coles
12.2018 - 03.2020
- I was appointed, in 2019 where i delivered rush merchandise to a tight schedule to meet customer targets i handled customer service complaints with up most professionalism and knowlledege responses to maintain trust and company loyalty where I was operating a fleet of six home delivery trucks with 60 plus team members key responsibilities rostering team management training and developing and maintaining the fleet vehicle safety standards.
Dry goods manager
Coles
03.2018 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Duty Manager
Coles
05.2017 - 03.2018
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Dry Goods Manager
Coles
05.2016 - 05.2017
Meat Manager
Coles
05.2013 - 05.2016
Butcher/ manager
Trade Qualified Butcher, Coles
03.2008 - 05.2013
- Joes meat market , Various stores
Skills
- Trading strategies
- Clean Finish Work
- Safety Awareness
- Manager support
- Policies and procedures
- Staff management
- Strategic planning
- Coaching and mentoring
- Verbal and writtenCommunication
- Rostering and payroll
- Customer service
- Acting like an owner
Accomplishments
- Kylie Dimmock
Coles Manager
T:0422241402
- Pete Taylor
Coles Manager
T: 0427731633
- Wade Robert's
Woolworths Manager
T: 0416951231
- Jade Miller
Personal Referee
0439742137
Certification
First Aid Certificate
Hobbies
Fishing, running ad spending my free time with my family
Timeline
Store support manager
Coles
10.2022 - Current
Dry Goods Manager
Coles
05.2021 - 10.2022
Fresh training manager
Coles
01.2020 - 05.2021
online manager
Online , Coles
12.2018 - 03.2020
Dry goods manager
Coles
03.2018 - 01.2019
Duty Manager
Coles
05.2017 - 03.2018
Dry Goods Manager
Coles
05.2016 - 05.2017
Meat Manager
Coles
05.2013 - 05.2016
Butcher/ manager
Trade Qualified Butcher, Coles
03.2008 - 05.2013
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