Dynamic professional with a strong work ethic and proven adaptability, skilled in building relationships and cultivating partnerships. Expertise in retaining top accounts and driving profit growth through trust-building strategies. Adept at educating clients on product offerings, implementing pricing strategies, and developing territories effectively. Committed to embracing new challenges that enhance network connections and expand market presence.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Compliant Building Materials Australasia (CBMA)
Brisbane, QLD
08.2023 - Current
Drafted proposals for prospects in response to their requests for information.
Identified new customers through pipelining, pre-qualification and territory analysis and management.
Negotiated and closed high-value contracts with new and existing clients to increase market share.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Leveraged cold calling, in-person visits and referrals to build leads.
Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Identified potential clients, built relationships, and negotiated contracts.
Delivered presentations to senior management and stakeholders to report on progress and results.
Established new customer accounts using negotiation and sales closing abilities.
Account Specialist
Reece Plumbing
Brisbane, QLD
08.2018 - 08.2023
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Managed dispute resolution process, ensuring issues were addressed promptly and to the client's satisfaction.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Formulated plans to expand business operations and grow overall territory and client base.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Utilized CRM software to track account activities, sales opportunities, and client communications.
Handled spirited customer conversations and alleviated disputes using appropriate communication skills and conflict resolution techniques.
Education
Diploma - Graphic And Digital Design
Keystone Collage
Brisbane, QLD
01-2014
Bachelor - Built Environment (Interior Architecture)
Curtin Collage
Perth, WA
Skills
Proposal drafting
Contract negotiation
CRM management
Sales forecasting
Market analysis
Lead generation
Effective communication
Relationship building
Conflict resolution
Presentation skills
Networking strength
Stakeholder communication
Strategic planning
Pipeline development
Team collaboration
Mentoring and coaching
Interior design principles
References
References available upon request.
Timeline
Business Development Manager
Compliant Building Materials Australasia (CBMA)
08.2023 - Current
Account Specialist
Reece Plumbing
08.2018 - 08.2023
Diploma - Graphic And Digital Design
Keystone Collage
Bachelor - Built Environment (Interior Architecture)