Christian Anthony Manansala
Brisbane,Queensland
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
4
4
years of professional experience
Work History
Call Center Representative
Synergist Corporate Solutions
02.2021 - 10.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Data Entry Clerk
Gs Dreamworks Inc.
08.2019 - 12.2020
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Bachelor of Science - Business Administration And Management
Notre Dame Dadiangas University
459C+CJ6, Marist Ave, General Santos City04.2022
Skills
- Problem-solving skills
- Customer Support
- Data Entry
- Customer Service
Timeline
Call Center Representative
Synergist Corporate Solutions
02.2021 - 10.2023
Data Entry Clerk
Gs Dreamworks Inc.
08.2019 - 12.2020
Bachelor of Science - Business Administration And Management
Notre Dame Dadiangas University
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