Anthony Michael Lorenz

• Issued visitor badges and access cards to authorised personnel.
• Maintained a calm composure during emergencies while communicating with the AGL Emergency Response Team and emergency response services.
• Wrote reports outlining thefts, unauthorised access violations and other unusual occurrences.
• Reviewed visitor identification and employee credentials to authorise entry onto premises.
• Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
• Investigated suspicious activity and reported findings to management.
• Conducted daily and nightly security patrols of assigned areas by inspecting buildings and patrolling the property.
• Inspected buildings for fire hazards, unsafe conditions, or unauthorised persons.
• Worked with cross-functional teams to achieve goals.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Recognised by management for providing exceptional customer service.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Provided customer service assistance to staff and visitors in a professional manner.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Provided friendly and professional assistance to employees, visitors and customers.
• Administered first aid when necessary in accordance with training guidelines.
• Monitored security cameras to identify and respond to suspicious activity.

LEASE GATE (GATEHOUSE) DUTIES

• Conducted mobile patrols in a 4WD, covering Olympic Dam Village, Roxby Village, BHP Mine Site, and BHP buildings.
• Secured internal and external premises, including specific facilities such as Roxby Downs town offices, Mine Site offices, Olympic Dam Village, and Roxby Village.
• Conducted hazard identification, managed safety concerns, and reported incidents.
• Conducted speed detection and issued traffic infringement notices.
• Provided aid to Emergency Service Officers during instances of necessity.
• Conducted welfare checks on residents.
• Managed access control for vehicles and authorised personnel.
• Oversaw gamma alarm radiation gate operations.
• Managed alarms, addressed emails, resolved noise complaints, and assisted with resident maintenance concerns.
• Prepared incident reports and composed statements.

MAIN GATE OFFICE DUTIES

• Coordinated access control for vehicles, visitors, and personnel with the RightCrowd SureSite System.
• Handled the operations and maintenance of Citec Alarm systems.
• Maintained Confined Spaces Activity Log efficiently.
• Managed communication channels for emergencies across the site.
• Utilized Gallagher Command Centre System to oversee vehicle and personnel movements.
• Generated site-wide access cards for both new hires and present employees.
• Maintained a travel notification log for efficient tracking, and UOC shipment container.
• Executed thorough evaluations of weather monitoring systems for overall site safety.

MINE END OFFICE DUTIES

• Performed key cutting services efficiently.
• Conducted drug and alcohol testing to ensure compliance.
• Utilized Gallagher Command Centre System to oversee vehicle and personnel movements.
• Coordinated access control for vehicles, visitors, and personnel with the RightCrowd SureSite System.
• Generated site-wide access cards for both new hires and present employees.

WET MESS DUTIES

• Ensured secure closure of various locations at Olympic Dam Village, such as the Bar Area, Administration Building, Gym and Fitness Centre, Pool, and Airport.
• Managed crowd dynamics.
• Oversaw behaviour and alcohol intake (RSA).

• Casual employment at the Adelaide Entertainment Centre and Coopers Stadium.

ADELAIDE ENTERTAINMENT CENTRE

• BACK OF HOUSE (BOH)
• Performed barrier work, front of stage, and static duties consistently.
• Addressed and controlled inappropriate behaviour.
• Offer assistance to medical officers during critical times.
• Provided security for performers during their presence at the venue. Close Client Protection (CCP)
• Static duties at the Performers Entrance Hallway, and Green Room.
• FRONT OF HOUSE (FOH)
• Conducted thorough wand searches, and performed detailed bag searches.
• Coordinated safe movement and assignment of cash floats within premises.
• Addressed and controlled inappropriate behaviour.
• Performed efficient scanning of tickets.

COOPERS STADIUM

• Oversaw multiple protective roles, including,
• Pitch Guard, monitoring of the crowd - Fire and Flare Kit training required, competently achieved.
• Maintaining a security presence in VIP and members' bar areas.
• Partnered with colleagues in the Roaming Response Team to curb negative actions and ensure patron removal.

• Utilized conflict resolution strategies to prevent escalation of incidents.
• Executed removal of guests as directed by supervisors.
• Crafted detailed incident reports.
• Performed stationary tasks verifying the authenticity of identifications at access points.
• Executed static duties with focus on managing crowded bar environments.
• Coordinated efficient chip replenishment for table games.
• Provided security for coin room operators during the emptying of gaming machines.
• Managed earpiece transmissions using a two-way system.
• Developed strong customer relationships to encourage repeat business.
• Developed relationships with local law enforcement agencies (SAPOL) in order to coordinate successful events without incident.
• Performed routine external patrols to secure premises access points.
• Provided excellent customer service by responding to inquiries in a timely and efficient manner.
• De-escalated problematic customer concerns, maintaining a calm, friendly demeanour.

Workplace sites included,

Future Music, StereoSonic, Adelaide Fringe, Clipsal 500, and WomAdelaide.

Morphetville Racecourse.

AAMI Stadium - AFL games and Adelaide Crows members' building facility.

• Checked and secured areas during off hours to prevent entry by unauthorised individuals.
• Enforced venue rules and policies consistently to maintain order and safety.
• Utilised exceptional interpersonal skills to professionally diffuse altercations.
• Facilitated secure environment and safeguarded employees during cash float management.
• Resolved conflicts and restrained patrons from getting into fights.
• Escorted performers around the venue. Close Client Protection (CCP) during the event, when required by management.
• Enforced venue rules and policies consistently to maintain order and safety.
• Intervened in situations as necessary to maintain order and protect people from harm.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Escorted performers and AFL players around the venue. Close Client Protection (CCP) when required by management.
• Utilized conflict resolution skills to peacefully resolve disputes among patrons.
• Cultivated connections with local law enforcement to manage patron behaviour.
• Assisted in emergency situations by guiding patrons to exits and providing first aid when necessary.

FENCING

• Constructed secure fencing for pools, educational institutions, and tennis facilities.
• Loaded and unloaded trucks with materials needed for jobsite activities.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

PLAYGROUNDS - SURFACE LAYOUT

• Utilised rubber cement for specific mixture requirements.
• Removed debris from worksites using brooms, shovels, wheelbarrows.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

JET VAC

• Handled sewerage and stormwater drain maintenance.
• Followed the instructions given by qualified tradespeople regarding safety protocols and procedures when working on-site.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

GLENSIDE HOSPITAL - Campus for mentally ill patients.

• Successfully underwent rigorous restraint training for team eligibility.
• Provided escorts for employees entering and exiting the building after hours.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Provided friendly and professional assistance to employees, visitors and customers.
• Responded to alarms, emergencies, and disturbances.
• Maintained high levels of alertness throughout shifts.
• Conducted daily security patrols of assigned areas. Wand point indicators.
• Fostered effective communication channels with healthcare professionals while managing patient interactions.
• Conducted campus grounds patrol, both internally and externally.

• Front bar attendant.
• TAB and Keno operations.
• Managed daily opening and closing procedures.
• Bistro service.
• Gaming area attendant.
• Effectively multitasked within fast-paced environment.
• Collected and organized daily till totals and tips.
• Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
• Operated cash register and handled monetary transactions accurately and efficiently.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.

• Measured and cut materials accurately, using measuring instruments.
• Performed basic maintenance on equipment used in the workshop.
• Operated hand tools such as drills, saws, grinders, sanders to assist tradespeople with their tasks.
• Managed and serviced bench-top sand belt machinery, and operated drill borers efficiently.
• Cleaned and maintained work areas, tools and equipment to ensure safety standards were met.
• Operated equipment and machinery according to safety guidelines.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

Packaging cutlery for the airlines, including Qantas, Singapore Airlines, and Cathay Pacific.

• Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
• Helped achieve team goals by rotating production lines and daily duties to meet demand.
• Kept operations area neat and orderly to minimize obstacles.
• Set up and operated production equipment according to daily work orders and safety procedures.
• Identified defective parts or components and removed them from production line.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Worked effectively in team environments to make the workplace more productive.
• Managed manual loading and unloading of trays weighing up to 20 kg for airport transport.