Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Monteleone

Kialla,VIC

Summary

Accomplished Operations and Sales Manager with a proven track record at Gradian Homes, enhancing operational efficiency and boosting sales revenue through strategic planning and implementation.


Forward-thinking team leader, skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Operations Manager

Gradian Homes Pty Ltd
07.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Participated in group approach hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Sales Manager

Gradian Homes Pty Ltd
10.2021 - 06.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Conducted 1-on-1 sales meetings with tailored approach for custom builds to suite the client's needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Built strong relationships with clients, leading to repeat business and referrals for new projects on numerous occasions.
  • Spearheaded cross-functional initiatives between sales teams across regions or divisions, sharing best practices that led to increased overall success rates.
  • Analysed market trends and competitor offerings to identify opportunities for growth within the construction industry.
  • Provided ongoing mentorship to junior sales representatives, fostering professional development and skill-building opportunities within the team.
  • Partnered with internal resources such as project managers, estimators, and engineers to develop integrated solutions that met specific customer needs while driving sales growth.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients, showcasing quality of works.
  • Boosted marketing through both digital and traditional medium initiatives.
  • Regularly reviewed pricing strategies and expanded distribution channels to increase sales revenue, specific to consistent review of COGS and OPEX data.
  • Liaised with both internal & external sales, marketing, and senior management teams to develop solutions and accomplish shared objectives.

Sales Manager

Jurang Nominees Pty Ltd
09.2017 - 10.2021

Jurang Nominees Pty Ltd (Trading as Monteleone Homes) was acquired by the Gradian Group in 2021. The role and its' responsibilities were continued into the new Ownership of the Business.

Business Development Manager

Vita Group Ltd (Telstra Business)
05.2015 - 09.2017

Telstra Business Centre Shepparton (formerly owned by KEL2000 Pty Ltd) was purchased by the Vita Group as part of a greater reach acquisition as a Telstra Strategic Partner. The responsibilities of this role were shared between both groups.


  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Represented company and promoted products at conferences and industry events.
  • Represented the company in sales meetings both inbound and outbound as necessary.
  • Undertook continuous product research to better suit client's solution requirements (ICT, Telephony, Data etc).
  • Managed a diverse portfolio of accounts, consistently meeting revenue targets through upselling strategies and excellent customer service.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.

Education

Bachelor of Management (BMgt)

Deakin University
Melbourne, VIC
04.2015

Victorian Certificate of Education (VCE) -

Notre Dame College
Shepparton, VIC
11.2011

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Decision-Making
  • Staff Training
  • Staff Management
  • Policies and procedures implementation

Timeline

Operations Manager

Gradian Homes Pty Ltd
07.2023 - Current

Sales Manager

Gradian Homes Pty Ltd
10.2021 - 06.2023

Sales Manager

Jurang Nominees Pty Ltd
09.2017 - 10.2021

Business Development Manager

Vita Group Ltd (Telstra Business)
05.2015 - 09.2017

Bachelor of Management (BMgt)

Deakin University

Victorian Certificate of Education (VCE) -

Notre Dame College
Anthony Monteleone