Experienced team management professional with a strong focus on safety, quality, KPIs, and team collaboration. Adept at strategic planning, achieving financial goals, resolving conflicts, and improving performance. Recognized for reliability and adaptability in dynamic environments. Highly regarded for excellent communication skills and the ability to motivate and lead teams towards common goals.
Overview
40
40
years of professional experience
Work History
Area Manager
Nestle Uncle Tobys
03.2004 - Current
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Transformed underperforming teams into productive, profitable teams.
Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
Business Owner
Self Employed Mechanical Repairs
06.1985 - 08.2003
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Trained and motivated employees to perform daily business functions.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Developed a high-performing team through effective recruitment, training, and performance management.
Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Education
A Grade Mechanical Certificate - Mechanical
TAFE Queensland
QLD
Degree in Business Management - Business Administration And Management
Proteus
Skills
High Level of Safety Awareness
Quality assurance Focused
Exceeds KPI Expectations in line with Production Targets
Goals and performance Achievement
Financial Aptitude Controlling costs
Cross-functional collaboration
Leadership skills
Team development
Training and coaching
Team building practices
Brainstorming ideas
Decision-making
Action plans
Process improvement
Problem-solving
Word, Excel, Teams
SAP, Labour management Systems
Attention to Detail
Policies and procedures
Timeline
Area Manager
Nestle Uncle Tobys
03.2004 - Current
Business Owner
Self Employed Mechanical Repairs
06.1985 - 08.2003
A Grade Mechanical Certificate - Mechanical
TAFE Queensland
Degree in Business Management - Business Administration And Management